"I was very excited to try to the Southold Fish Market this afternoon. My wife and I called-in an order of two wraps for takeout. When we arrived, I went inside to pick-up our order. There was a short line of customers waiting to pick-up orders, and all seemed to be following social distancing practices, wearing masks, etc. I expected to and had no issue waiting a few minutes to pick up the order. As it turns out, I ended up being not only complacent with a short wait, but thankful as I looked around and saw multiple employees (1) wearing masks improperly, (2) pulling them off of their face to talk to customers, and (3) not wearing masks at all, while eating behind the register. At this point, I left the restaurant and called to let them know what I had observed and that I would not be picking up the order. After I explained this, the person on the phone said that she managed one part of the room and all of the employees in that part of the room were wearing masks. I'm not a public health or infectious disease expert, but I don't think half of the employees following the rules is going to work in this case. I'm trying to think of ways to give the Southold Fish Market as an establishment the benefit of the doubt, but unfortunately I'm having a difficult time doing so. It wasn't one or two employees behaving inappropriately, it was nearly everyone working there. The manager I spoke to on the phone wasn't apologetic, but defensive. The message that this pattern of behavior sends me is that they don't take customer health and safety seriously."