Phone: +13157692210
Address: 269 E Orvis St, 13662, Massena, US, United States
City: Massena
Menu Dishes: 29
Reviews: 719
Website: http://www.jrecksubs.com/
"After completing a 16-hour shift at a nearby hospital, feeling hungry and exhausted, I stumbled upon jrecks in Massena. Unfortunately, it turned out to be the worst dining experience I've ever had. The indifference I encountered was appalling. The person taking my order seemed impatient when I took a mere 30 seconds to decide. Despite there being no other customers waiting, he almost demanded my order and didn't offer me the choice of bread type, which is standard at jrecks. In a disinterested tone, he directed the other workers to prepare my order and casually asked if it was for dine-in or take-out before turning away to ask his coworker, "Should I stop this guy or let him go?" It was evident that the rest of the staff around him shared the same unpleasant demeanor. When I inquired about his behavior, the other employee couldn't even respond, looking just as uncomfortable. This is not how customers should be treated. An elderly couple who ordered after me experienced the same rudeness, with the employee making sarcastic remarks about their choice of sandwich. Everyone, including the staff, laughed nervously, further adding to the uncomfortable atmosphere. I would gladly drive an extra 10 minutes to avoid being treated like trash and would advise others to do the same. While I understand that everyone can have a bad day, it's important not to take it out on customers, especially those who may have had a long, tiring day like myself. If I could give this place negative stars, I would solely because of this individual. Let's all strive to never be like him. If the food service industry isn't for them, it's better for everyone involved if they seek other employment, so they don't tarnish the reputation of an otherwise good franchise and make their colleagues uncomfortable."
Full menu - 29 options
All prices are estimates on menu.
Jreck Subs Side Orders
Sandwiches
Grilled Reuben
Grilled Reuben: A classic sandwich with corned beef, Swiss cheese, sauerkraut, and Russian dressing on rye, toasted to perfection.
Salads
Tossed Salad
Fresh mixed greens with tomatoes, cucumbers, and your choice of dressing.
Julienne Salad
Fresh mix of julienne-cut ham, turkey, cheese, and vegetables, served with your choice of dressing.
Jreck Subs Party Subs
Dinners And Entrees
Veal Parmesan
Tender veal cutlet breaded and fried, topped with rich marinara sauce and melted cheese, served with a side of spaghetti.
Eggplant Parmesan menu
Tender fried eggplant layered with rich tomato sauce, creamy mozzarella, and savory Parmesan cheese, baked to perfection.
Famous Hot Subs
Steak
Juicy, tender steak grilled to perfection, seasoned with herbs and spices, served with a side of garlic butter.
Ice Cream
Appetizers &Amp; Sides
Rolls
Clam Roll
A delicious clam roll filled with tender, crispy-fried clams, served in a toasted bun with tartar sauce and a hint of lemon.
Hoagies & Grinders
Fingerfood
Beef
Corned Beef
A juicy and tender beef steak cooked to perfection, seasoned lightly to enhance its natural flavors.
Burger
Cheeseburger
Juicy grilled beef patty topped with melted cheese, lettuce, tomato, and pickles on a toasted bun.
Fresh Fit Choices
Turkey Breast
Roasted turkey breast, juicy and tender, served with savory herbs and light seasoning.
International Tastes
Italian Combo
A delicious mix of Italian meats, cheeses, and fresh veggies on a freshly baked bread.
Chicken
Grilled Chicken
Juicy grilled chicken seasoned to perfection, served hot and tender.
Our Specialties
Appetizers
Breaded Mushrooms
Crispy fried mushrooms served with a side of creamy dipping sauce.
Extras
Dessert
Fresh Baked Cookies
Warm, freshly baked cookies, soft and chewy with a delightful balance of sweetness, perfect for satisfying your sweet cravings.
Appetizers-Starters
Breaded Cauliflower
Crispy breaded cauliflower bites served golden brown, offering a delicious vegetarian option for a satisfying appetizer or side.
Meat
Chicken Cordon Bleu
Chicken breast stuffed with ham and cheese, breaded and baked to golden perfection.
Jreck Hot Subs
Dolly
We had a great experience at this restaurant. The bread was very soft and everyone in our group was pleased.
Address
Reviews
Jess
As always Maggie's the best thing about jrecks in massena. Meal type: Lunch Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 5
Mitch
Pretty good sun. Had the tuna. Good bread. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 4
John
Service: Take out Meal type: Dinner Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Ham and American Cheese Sub View menu
Katy
The subs at this restaurant are fantastic, and the staff is excellent. I would give the food, service, and atmosphere all a perfect score of 5.
Gary
Jrecks is a great family restaurant! We ordered takeout for dinner and had a fantastic meal. The price per person was $10–20. The food was delicious, the service was excellent, and the atmosphere was welcoming. I highly recommend trying the Regular Mixed Wrap and Steak Subs.
Erich
We found several hairs in our food, including the cheese for our children's pommes. The fries had a clumpy texture and were soggy. The manager at the register seemed overwhelmed and kept sighing, exclaiming "Jesus, this is a lot of food!" She also messed up our order. When we asked for a replacement for the fries, they already knew there might be an issue with them. View menu
Christine
This restaurant is a must-visit in the area; I had a sandwich that was prepared promptly and tasted amazing. I want to give a special thanks to Steve for making my experience at Jreck’s unforgettable. This was a take-out dinner, with prices ranging from $1 to $10 per person. I highly recommend trying the Ham and American Cheese Sub or the Turkey and Cheese Sub. For vegetarians, there are some options available, but not extensive. The menu clearly labels vegetarian dishes. There is plenty of parking available, with a free parking lot for customers.
Christopher
I recently visited a Jrecks and I have to say, the food was amazing! Every bite was filled with deliciousness, and the quality of the ingredients was top-notch. However, while the food was great, I have to say that the customer service could have been improved. Although the staff was polite, they seemed a bit uninterested in their job. They did not greet me with enthusiasm nor made any attempt to engage with me as a customer. Additionally, the service was slow, and it took a while for my order to be taken and completed. Despite the lackluster customer service, the food was worth the wait. I could tell that the ingredients were fresh, and the flavors were perfectly balanced. The sandwiches we...
Chloe
After completing a 16-hour shift at a nearby hospital, feeling hungry and exhausted, I stumbled upon jrecks in Massena. Unfortunately, it turned out to be the worst dining experience I've ever had. The indifference I encountered was appalling. The person taking my order seemed impatient when I took a mere 30 seconds to decide. Despite there being no other customers waiting, he almost demanded my order and didn't offer me the choice of bread type, which is standard at jrecks. In a disinterested tone, he directed the other workers to prepare my order and casually asked if it was for dine-in or take-out before turning away to ask his coworker, "Should I stop this guy or let him go?" It was evid... View menu
Categories
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Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
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Wraps Delight in our selection of savory wraps, filled with fresh ingredients and bold flavors. From classic combinations to unique creations, our wraps are perfect for a satisfying meal on the go. View menu
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Barbecue Savor the smoky, juicy flavors of our barbecue delights. From tender ribs to succulent pulled pork, each dish is grilled to perfection with our signature sauces, offering a true taste of barbecue heaven.
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Sandwiches A delightful assortment of freshly made sandwiches, crafted with premium ingredients and served on artisan bread. Perfect for a quick lunch or a satisfying meal, each bite is packed with flavor and goodness.
Amenities
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Wifi
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Takeout
- menu
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Delivery
- menu
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Parking Area
