Phone: +16302572205
Address: 1224 State Street, Lemont, 60439, United States Of America
City: Lemont
Menu Dishes: 35
Reviews: 1772
Website: http://www.gokitaro.com
"My fiancé and I have been coming here since we moved into the area 2 years ago. I’m not sure if the unfriendly woman with the bob is a manager or owner but she isn’t welcoming, friendly and all around just unpleasant. The food is usually the redeeming factor that keeps us coming back but not after my service on Friday night. I placed a pick up order and was told it would be ready in 35 minutes however I waited an ADDITIONAL 45 minutes in the restaurant. Not once was the unpleasant woman with the bob haircut apologetic or offered quality customer service. She approached me ONCE into the additional 40 minutes waiting that they were finally JUST MAKING my order. When we got home our sushi was terrible quality, finding multiple bones in our sushi rolls to the point where we didn’t even finish our meal. Do yourself the favor and do not come here and just drive the additional time to find a better sushi spot because while this was our first time having a bad experience with the food, it’s consistently a bad experience with the main woman on that staff."
All prices are estimates on menu.