Phone: +13233415899
Address: Highland Park & Eagle Rockights, 1496 Colorado Blvd, 90041-2398, Los Angeles, United States
City: Los Angeles
Menu Dishes: 35
Reviews: 11690
"Staff and poor management ruined our Mother's Day dinner. 1. Restaurant ran out of food, because of poor planning on Mother's Day. My mother only eats fish for meat. As a result, we had their terrible and overpriced and bland $28 pasta. Not recommended. The waiter did not inform the fish was not available. Because he was slow, someone else ordered the last one. Don't order this. Definitely not worth the money. 2. We also ordered the $18 burger. I don't know what everyone is raving out. It's not that a burger can't be worth that cost. But did they add truffles? A wonderful cheese? Handmade aioli? Nope. Overpriced and average burger as well. 3. In general, the waiter did a bad job, by not being attentive to our needs such as not bringing out water or cleaning our table or asking what else was required. 4. The waiter and onsite manager knew we were unhappy, and showed poor professionalism by not considering that this was a special occasion, Mother's Day, for us.. On the plus side: 5. The Brussel sprouts and bread are good. I do give them that. 6. They gave us $10 off the dessert, but for my palate, it was sickly sweet. My guest thought it was reasonable. Although the onsite manager gave us the $10 dessert, I don't think she understood how this was a special occasion that was ruined by the Chef and Manager's poor planning and service. The question is: Would they want all this to happen to them for Mother's Day. I complained to the Chef and owner, Sean, who was defensive, unsympathetic, and only offered drinks to come back. I tried several times, but he lacks customer service orientation and is generally very stubborn and has an over inflated view of his food. There was no sense of taking personal responsibility or ownership for the problems, such as poor planning and poor service and poor training. Sean also has problems with knowing how important special occasions are for people and making things right with people. In short, his values reflect greed, as he would rather put money above relationships. Food here is overpriced and generally not very good. (Perhaps, it was a busy day, but it's still part of professionalism to plan and adjust for such times. Absolutely, not recommended. Save your money and go somewhere else. Paul"
All prices are estimates on menu.
Los Angeles, known for its diverse culture, offers a mix of global cuisines, from tacos and sushi to burgers and vegan dishes, mirroring its vibrant, eclectic population.