Main Gate Grill - Menu

2143 N 11th St, 62702, Springfield, United States

🛍 Pizza, Grill, And Grill, Pub Kitchen

4.3 💬 2547 Reviews
Main Gate Grill

Phone: +12175288940

Address: 2143 N 11th St, 62702, Springfield, United States

City: Springfield

Menu Dishes: 35

Reviews: 2547

Website: http://maingatebar.com/

"This was my first time ordering from this restaurant. We were looking to try a few different places, but they were all closed, likely due to staffing shortages. We placed our order for three "horseshoes" at 6 PM, but didn’t receive our food until 7:30 PM. Unfortunately, the experience was quite disappointing: 1) The fries were starchy and undercooked. 2) The cheese was just nacho cheese sauce, which was really unappetizing. 3) The chicken on two of the horseshoes was extremely chewy and dry, lacking any flavor except for the unpleasant taste of freezer burn. To make matters worse, the chicken on the kids' horseshoe was still raw. 4) The pork on one of the horseshoes was dry, and some bites were mushy. 5) The lemonade was terrible; I can't even describe it properly. I won't be ordering from here again. As for the owner’s response, yes, the other places we tried were indeed closed; it's a fact that many restaurants are facing staffing challenges due to the pandemic. If you claim that nothing is battered, then can you explain what the crust on my chicken or pork was? If the food isn’t frozen, why was it so chewy, dry, and mushy? If the cheese isn’t nacho sauce, then why did it taste exactly like it? The lemonade tasted like diluted lemon water. If you're going to take your frustration out on a customer instead of addressing the issues in your kitchen, then perhaps customer service isn't for you. Based on what I've read in other reviews—many of which are negative—it seems there are ongoing issues here. Please don’t make a bad experience worse by being rude to me."

Full menu - 35 options

All prices are estimates on menu.

Entrées

Pizza

Chicken

Salads

Main Courses

Nachos

Traditional Crust Specialty Pizzas

Dessert

Parota/ Egg Rotti

Vegetarian

Cold Beverages (Sodas, Teas, Energy Drinks)

Northside

Ala Carte

Starters

Appetizers

Hot And Cold Subs

Horseshoes House Made Fresh To Order

Burger

Chicken Breast Sandwiches

Homemade Customer Favorites Specialty Pizzas

Slo Slo

The thin crust pizza at this restaurant is fantastic and the staff is very friendly!

Address

Show Map

Reviews

amy
amy

The server was wonderful! Very nice and quick service. The food was delicious! There are lots of meals to choose from, everyone can find something they like.


Myah
Myah

I have a fantastic experience every time I visit. The food is great, and they offer some good vegan options. I really appreciate the cooks—they have a wonderful energy, and I love how they make you feel like part of the family.


Myah
Myah

I really love this place! They serve food until closing time, which is fantastic. In addition to the bar, there are three other restaurants here. Main Gate also offers a lot of takeout and DoorDash options. The food is excellent! View menu


Randy
Randy

The food was good, but I was disappointed to be charged an additional 3 percent fee for using a credit card, which is a standard practice for the restaurant. I will not be returning as I believe that these fees should be covered by the business, not passed on to the customer.


Rodney
Rodney

This is a really neat spot! As soon as you walk through the front door, you'll find yourself right in front of a pool table, which is a fun surprise. There's plenty of seating, a game room, and live music to enjoy. It's a great place to spend an evening grabbing a bite to eat, enjoying a drink or two, and listening to the band. It makes for a fun night out!


Myah
Myah

I’ve ordered from this restaurant three times now, and I won’t be returning. During my first visit, they forgot half of our order, but they did give us a refund. The second time was okay, but on my third visit, my burger was undercooked and pink in the middle. The customer service is disappointing as well; when I went to return the burger, there were people smoking cigarettes in the area, and none of the staff were wearing masks. View menu


Nick
Nick

The food is excellent, but you really need to have a lot of time to spare. I've visited this restaurant four times, and each time, I found myself waiting 35 to 40 minutes for my meal. There have never been more than 2 to 4 tables occupied, including mine, during my visits. I kept giving them chances, hoping things would improve, but it seems like this is just their usual pace. That said, the quality and taste of the food are consistently good.


Linze
Linze

We go here anytime there is a Gem and Mineral show at the fairgrounds. We aren't from the area, so it's convenient to just cross the street. The color scheme is black with red accents. It's a dimly lit corner bar kind of vibe. When we go, they usually aren't busy, I imagine they get busier in the evening. The food is good. The service is friendly. It's a fairly cost effective place to eat. The most notable thing to me is the beautiful aluminum tile ceiling.


Abbey
Abbey

This was my first time ordering from this restaurant. We were looking to try a few different places, but they were all closed, likely due to staffing shortages. We placed our order for three "horseshoes" at 6 PM, but didn’t receive our food until 7:30 PM. Unfortunately, the experience was quite disappointing: 1) The fries were starchy and undercooked. 2) The cheese was just nacho cheese sauce, which was really unappetizing. 3) The chicken on two of the horseshoes was extremely chewy and dry, lacking any flavor except for the unpleasant taste of freezer burn. To make matters worse, the chicken on the kids' horseshoe was still raw. 4) The pork on one of the horseshoes was dry, and some bites... View menu

Springfield

Springfield

Springfield, a common city name in the U.S., often features comfort food like fried catfish, BBQ ribs, and corn fritters, reflective of typical Midwestern and Southern cuisine.

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Grill Savor a delicious selection of expertly grilled dishes, featuring succulent meats, tender poultry, and flavorful seafood, all seasoned to perfection and cooked over an open flame for that authentic smoky taste. View menu
  • And Grill Grilled to perfection, offering a selection of juicy meats, fresh seafood, and flavorful veggies, all charred with savory spices. Perfect for those seeking a hearty and satisfying meal with smoky undertones.
  • Pub Kitchen Enjoy hearty classics and comforting mains crafted with locally-sourced ingredients. Our pub kitchen offers a range of flavorful dishes, from juicy burgers to savory pies, all designed to complement your favorite brew.

Amenities

  • Takeout
  • Delivery
  • menu
  • Live Music
  • menu
  • Television

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"I'm really surprised I'm writing this review now. Usually this is our restaurant for fast eating. Usually the team members are extremely pleasant and happy to help. this time was a certain employee not kaylee a night supervisor was extremely rude for me from absolutely no reason. my family and I just ordered under $50 worth the food that is normal, but this time we ordered a 30 pack chickenuggets to save a little money. when we came home, our order was short over 6 nuggets, about which I say because there was another Nugget thing in the box, it wasn't really a normal nugget, so I honestly wanted to replace it. I had my reception and kaylee replied to my call. when I tried to explain what happened to her, she asked if I had made pictures? I would never have thought to make pictures of missing foods that could easily be faked, so I didn't think this would be an effective wise to prove that I lacked food. they began to help me because I had already served my children some of the foods, as I had them waiting for us to come home to eat and they were hungry, eating was also cold. I then asked her to talk to her manager what she replied, I am the manager. So I asked to speak to someone else, she told me to stop, then came back and said, "If this really happened, I can't replace the full meal, I can only get her a 8 or 12 piece meal." I told her only the 6 we are really necessary, but why does she ask me when it comes to an order that made her a mistake? She apologised for it, but never before because of the mistake she was rude all the time. I was told I could come back and get the 6 pieces, but I didn't bother me. McDonald’s doesn’t ask that they are guests if it messed up a job, I wouldn’t assume that they’re either especially with one entry. they lost my business."