Phone: +19102413108,+19108652891
Address: 921 W Broad St, Saint Pauls, NC, 28384, St. Pauls, United States
City: St. Pauls
Menu Dishes: 30
Reviews: 6790
Website: https://www.mcdonalds.com/us/en-us/location/nc/st-pauls/921-w-broad-st/18972.html
"This morning I had ordered a big amount of food for my family of 5. We were on our way out of town and the service her was below standard. The morning manager on shift was incompetent. After waiting for close to 30 min, I asked where our food was. After a few minutes I was informed they had run out of biscuits. Instead of informing us and asking if we wanted to substitute, our food was just left under the warmer. I had asked to speak to the manager, which she sent an employee to talk to me and brushed me off. I recommend you put a manager there that believes in customer service. I would like to say that Renee did a great job handling the situation. I kept reassuring her the issue was not her fault. You could tell she was flustered with the situation. I will not be recommending this location to anyone or returning unless the customer service changes. I had to ask for a refund and take my kids elsewhere to get breakfast before our trip.V/RDisgruntled Customer"
All prices are estimates on menu.