New Jade Palace - Menu

780 Fort Salonga Rd, Northport, NY 11768, USA, United States

🛍 Japanese

4.3 💬 749 Reviews

Phone: (+1)6317571888

Address: 780 Fort Salonga Rd, Northport, NY 11768, USA, United States

City: Northport

Menu Dishes: 35

Reviews: 749

Full menu - 35 options

All prices are estimates on menu.

Entrées

Asian

Salad

Appetizer

Soups

Chicken

Beef

Japanese Specialties

Pizza A 26 Cm

Chef's Specialties

Salad And Soup

Specials

Salads

Lunch Specials

Chicken Main Dishes

Appetizers

Appetizer From Kitchen

Specialty Rolls

Starters

House Specialties

Entree

Special Rolls

Address

Show Map

Categories

  • Japanese Savor the essence of Japan with our selection of fresh sushi, flavorful ramen, and delicate sashimi. Each dish reflects authentic techniques and ingredients, delivering a genuine taste of Japanese culinary artistry.

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"I placed an order online and arrived to pick it up at the drive-thru exactly one minute after it was promised to be ready. At the window, a man asked for my name and then, without saying anything further, closed the window and walked away. There was already a car in front of me that had to pull forward. Several minutes passed before the man returned with a bag for another delivery, got into his car, and left. Meanwhile, the car ahead of me received their order, and the girl who handed it to them walked back inside. She approached my window and asked for my name again, as if I had just arrived. I informed her and, after asking again, reminded her that my order was supposed to be ready eight minutes ago. She told me she couldn’t find it. When I suggested that if it hadn’t been started yet, they should cancel it, she repeatedly asked, “You want to cancel it?” I confirmed, and she continued to say she couldn’t find my order. It took me asking her directly if that meant they hadn’t begun preparing it for her to finally confirm that was correct. When I inquired about how I would be refunded, she mentioned it would take 3-5 days. I then asked how long it would take to make my pizza, to which she replied it would be 6 minutes. By the time I received my pizza, it was nearly 20 minutes later than the initial promise. There was no apology or explanation for the delay. This used to be my favorite pizza place—emphasis on “used to be.”"