Panda Express - Menu

3264 Gateway St, 97477, Springfield, United States

🛍 Cafés, Mexican, Asiatic, Seafood

3.3 💬 23512 Reviews
Panda Express

Phone: +15417478888

Address: 3264 Gateway St, 97477, Springfield, United States

City: Springfield

Menu Dishes: 35

Reviews: 23512

Website: https://www.pandaexpress.com/locations/or/springfield/2141

"Love panda, the cooks work really hard and deserve probably 85 percent of any praise, in my case 100%. I had ordered online, and was told I need to wait (and interrupted me before I could say a single word) twice by the person who provided customer service. I sat there watching the order they just prepared and put into a to-go pick up bag sit there for I would say the longest ten minutes of my life, and was about a half second from hopping over the counter and grabbing my order when the cook (who was cooking like 3 things at once) noticed me and got my bag. I won't be petty and one star the restaurant because of one employee, but I will say watching my food turn from fresh into leftover quality in front of my eyes, while being told to wait, was torture."

Full menu - 35 options

All prices are estimates on menu.

A La Carte

Main Course

Specialties

Chicken

Appetizers

Kid's Meal

Bowls

Dessert

Fried Rice

Miscellaneous

Soups

Vegetarian

Rolls & Sandwiches

Indian

Japanese Specialties

Seafood

Catering

Marc Marc

Picking up an online order, not even started until nearly 30 minutes past time. They need training in order

Address

Show Map

Reviews

Joshua
Joshua

The past 2 time ordering they sent the wrong food and there was hair in the food not one but a cluster of like 4 and for some reason the don't know how to put a straw in the bag typically the food is good but not recently they need to take a long look at management and figure out that hair net


User
User

Food is great, when they have it, as they are always out of food also they get our orders wrong every time. They gave us a free meal next time offer when we went to use it, they again were out of everything we wanted to order on top of that, the girl was extremely rude. What is going on over there?


Tatiana
Tatiana

Terrible experience! The steak was so tough that I had to spit it out. It used to be my favorite dish at other Panda locations. Additionally, they served such a tiny portion of the Kung Pao that there were only 2-3 pieces of chicken, mostly filled with peanuts and zucchini. The server seemed indifferent and didn't care at all. View menu


User
User

The food is good, but customer service is lacking. Not sure if it's clean, because I was in drive thru. I've been there twice, and usually a long wait. employees act like, I was taking up there time, but there food is good. That's about it. 1 other thing, in drive thru when your leaving it puts you right in to 4 lanes of traffic. That's about it.


Seaside62738208223
Seaside62738208223

The staff at the drive-thru were unfriendly and unpleasant! Additionally, we had to wait in our car for quite a while because our order wasn't ready. After 20 minutes, we still hadn't received it, so we went inside and waited another 10 minutes for our food. When it finally arrived, it was served to us in a rude manner after a total of 30 minutes.


Shelley
Shelley

Not at all impressed, you have people working here. You just don't know what they're doing at all. My daughter applied for a position there and she was rejected. She actually has serve safe and is a shift manager at the job that she has right now. Yet they have people working there who can't speak fluent English and shouldn't be. Taking taking Orders. View menu


User
User

Terrible service, employee was was very rushed and short with me. My servings were tossed in the container and portion sized were off. Tons of noodles under my orange chicken, with q very small amount of chicken (see photos). I've visited alot of pandas expresses but this one was one of thr worst. Hopefully this is an isolated incident. But I won't be returning, nor recommending this location.


Emily
Emily

The customer service and cleanliness is fine, but every time I come here the past couple months they give me the wrong food, or overcompensate with one dish because they were sparse with another. This particular time they gave me an abundance of an item I don’t like instead of an item I paid extra for. Again being sparse with the one entre I actually asked for. Anyone who’s been to this drive through knows it’s not an easy place to check your items before driving away. I’ll just go next door to Chinese sun from now on thank you.


User
User

Love panda, the cooks work really hard and deserve probably 85 percent of any praise, in my case 100%. I had ordered online, and was told I need to wait (and interrupted me before I could say a single word) twice by the person who provided customer service. I sat there watching the order they just prepared and put into a to-go pick up bag sit there for I would say the longest ten minutes of my life, and was about a half second from hopping over the counter and grabbing my order when the cook (who was cooking like 3 things at once) noticed me and got my bag. I won't be petty and one star the restaurant because of one employee, but I will say watching my food turn from fresh into leftover qual... View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate! View menu
  • Asiatic
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!

Amenities

  • Wifi
  • Takeout
  • menu
  • Delivery
  • menu
  • Television

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