Phone: +19787777483
Address: 49 Newbury St Danvers, MA 1923, 01923-1073, United States
City: Danvers
Menu Dishes: 35
Reviews: 4611
Website: http://www.tgifridays.com/
"Made a reservation for 3 using Open Table for 745 and the restaurant does not even have a tablet or computerized system with Open Table. We were put on a written waiting list and 10 minutes later we were seated in what seemed to be our own section. The restaurant did not seem to busy but understaffed. There we waited about 15 minutes for someone to come over and take our order. We ended up ordering just appetizers; the sampler, spinach artichoke dip, and the queso chips. The sampler came out with the incorrect boneless chicken so they took back the sampler and about 15 minutes later returned with the platter and no chicken and said they were still making them, meanwhile we just asked for plain chicken tenders with the sauce on the side. The mozzarella sticks were lukewarm. Luckily the queso chips spinach dip were fine. By the time we were finished, the chicken never came. Our waitress, god bless her dealing with the craziness. She took the sampler off our bill and offered us a free dessert. Overall thoughts... Take yourself off of Open Table and figure out some over all business quality."
All prices are estimates on menu.