Phone: +14018468012,+14018468018
Address: 351 Thames Street, Newport, United States Of America, 02840
City: Newport
Menu Dishes: 35
Reviews: 29299
"We decided to go to this restaurant as our last night in Newport before going back to the Washington DC area. The ambience was absolutely beautiful and the staff was very kind except I guess she was one of the Managers. At the end of our meal, she came by to see if we wanted the check before even offering us dessert. We told her we were not ready yet. Never did she come by just see if we were okay and pleased with everything. Our waiter was so gracious and asked if we wanted to see the dessert menu which we reviewed and respectfully declined. The woman Manager came back again and asked did you get the check yet? I politely asked her is there a reason we are being asked to leave? She said oh no I just was checking because I read it was your anniversary and I wanted to see if you want a piece of cake. I politely declined her cake as we travel all over the country and I have never been asked twice if I need the check. Was she questioning our ability to satisfy the expense? My husband reminded me although identified as four star, luxury level restaurants know better than to do that. So essentially it speaks for itself.Hospitality 101 is to never rush your customers especially new ones out of your restaurant especially when no one is waiting on the table. Treat all customers with the same respect! You never know who you are talking too, and unfortunately I will remember this poor decision.Otherwise, thank you to the waiter and host that were so great!"
All prices are estimates on menu.
Newport, known for its coastal beauty and historic mansions, offers a culinary scene with fresh seafood, clam chowder, and lobster rolls, reflecting its seaside setting.