Phone: +14074837031
Address: 215 Broadway, Kissimmee, FL 34741, United States
City: Kissimmee
Menu Dishes: 35
Reviews: 1008
Website: https://www.theitalianjoint.co
"This establishment should be avoided at all costs. I visited this resteraunt last night for a date night with my boyfriend and was really excited to support a family owned business and the food looked incredible online. However after ordering our food and being brought our salads, half way through eating my salad I found a German roach inside my salad! Now I understand that being sat outside there is an extremely slight possibility that the roach was from the awning above (which is what the owner suggested), however most would notice if a bug fell from the sky onto their food and this roach was not on top of my food. After notifying the waitress, she returned to reluctantly inform us that the owner is certain that the roach did not come from her kitchen as their food is prepared with care and cleanliness . As a fellow business owner this response was appalling. Not once did the owner come and speak with us, nor a manager. However, the owner did relay the message that we could come and visit his kitchen . This was such a display of alarming and disheartening customer service and not a way to treat any customer. As for the manager responding to my boyfriends review and asking what could have been done, here are a couple options that exemplify exceptional customer service: Come out and personally APOLOGIZE at any point and not send messages through your young waitress staff. Show that you care about your customers experience and are eager to make it right instead of denying responsibility and simply offering another salad. Take accountability for your restaurant. Even if the roach by some wild unlikely chance came from outside, it is still your establishment and you created an unpleasant experience so at least offer to credit or discount the meal or offer something on the house .Take your dollars elsewhere folks. You are not a valued customer here."
Full menu - 35 options
All prices are estimates on menu.
Pasta
Linguine
Linguine pasta served with a light sauce, garnished with fresh herbs, offering a delightful blend of flavors and textures.
Chicken Alfredo
Creamy Alfredo sauce over fettuccine pasta with tender grilled chicken slices.
Penne A La Vodka
A creamy pink sauce with a hint of vodka, tossed with al dente penne pasta.
Scratch Made Entrées / Entradas Hechas Desde Cero
Seafood
Calamari
Tender calamari rings lightly breaded and fried to golden perfection, served with tangy marinara sauce for a delightful appetizer.
Shrimp Alfredo menu
Creamy Alfredo sauce with succulent shrimp, served over al dente pasta, garnished with Parmesan and parsley.
Stuffed Shells
Pasta shells filled with ricotta, garlic, and herbs, baked in savory marinara sauce, topped with melted mozzarella.
Dessert
Cannoli
Crispy pastry tubes filled with sweet ricotta, chocolate chips, and garnished with powdered sugar and pistachios.
Tiramisu
A classic Italian dessert featuring layers of coffee-soaked ladyfingers, rich mascarpone cream, and a dusting of cocoa powder.
Soups
Minestrone
A hearty Italian soup with mixed vegetables, beans, and pasta in a savory tomato broth.
Entrées
Salads
Caprese
Fresh mozzarella, tomatoes, basil, olive oil, and balsamic glaze.
Most Popular
From The Sea (Our Fish Is Sustainably Sourced)
Postres Típicos Argentinos
Poultry
Small Plates / Platos Pequeños
Desserts / Postres
Sides
Garlic Knots
Soft, warm dough knots infused with garlic and herbs, served with marinara dipping sauce.
Italian Dishes
Zuppa & Antipasti
Chicken
Chicken Parmesan
A classic Italian dish with breaded chicken breast, marinara sauce, and melted mozzarella cheese, served over pasta.
Starters
Wrap
The Italian Wrap
The Italian Wrap is a combination of savory meats, fresh greens, and rich cheeses wrapped in a soft tortilla.
Soup And Salads / Sopas Y Ensaladas
Pasta E` Fagioli
Hearty pasta dish with creamy beans, rich in flavor, perfect for a comforting meal.
Hand-Crafted Sandwiches / Sandwiches Hechos A Mano
Piada
Social
Chris
The chicken at the restaurant was completely overcooked.
Address
Reviews
David
The chicken parmesan sandwich was overcooked and cold. The Margherita pizza was unappetizing.
Angelina
This place is like a hidden surprise! Explicit freshly made meals with the exceptional service! And you can watch the chef cook! I highly recommend this restaurant!
Sarah
If I could give 10+ stars, I would. Food is amazing. Everything is made from scratch. The best Italian I've ever had!! Everyone was friendly and attentive. I will go back again for sure! View menu
Lorena
This is clearly a family business. Everyone was so kind and welcoming. I couldn’t have chosen a better place to celebrate my birthday. Not to mention food was amazing. Thank you all for everything!
Julius
This was my third time dining here, and I have to say, wow! For the first time in a long while, this restaurant has the best Alfredo I've ever had from any restaurant, without a doubt—10/10. Whether you choose shrimp or chicken, they're both incredible!
Erin
Such a great place! The service was wonderful! The environment was nice and laid back, family friendly. The food was very delicious! They even had gluten free and dairy free options. They also had a great selection of wine! Highly recommend if you’re in the area! View menu
Rich
Went to eat here tonight for a nice dinner with my girlfriend. Everything started out nice until we found a ROACH in our salads!! We told our server and she said the OWNER told her that it probably came from the awning outside. Made no effort to take responsibility or apologize for it! Completely DISGUSTING and I think is a terrible way to operate an establishment! The DISRESPECT we received is UNPRECEDENTED and would encourage all to find another restaurant to eat at, they don 't deserve your hard earned money!
M
Last evening we experienced The Italian Joint in Downtown Kissimmee for the first time and loved it. We were seated and our server greeted us immediately with menus and took our drink orders. We ordered the 5 Cheese Fonduta $14.95) for our appetizer, Salmon Margarita Dinner $23.95), Mom’s Lasagna Dinner $22.95) and a Kids Pasta to go 13.40).Everything is made to order and the dinners included mixed green salads with a lovely and flavorful vinaigrette dressing. I don’t usually enjoy salads but this was really tasty.the 5 Cheese Fonduta is served in a toasted bread bowl overflowing with cheesy goodness and toasted pieces of bread. This was so very good, we could have only eaten this and left h...
Elantra
This establishment should be avoided at all costs. I visited this resteraunt last night for a date night with my boyfriend and was really excited to support a family owned business and the food looked incredible online. However after ordering our food and being brought our salads, half way through eating my salad I found a German roach inside my salad! Now I understand that being sat outside there is an extremely slight possibility that the roach was from the awning above (which is what the owner suggested), however most would notice if a bug fell from the sky onto their food and this roach was not on top of my food. After notifying the waitress, she returned to reluctantly inform us that th... View menu
Kissimmee
Kissimmee, located near Orlando's theme parks, offers a mix of Southern and Latin cuisine, with typical dishes like fried chicken, BBQ ribs, and Cuban sandwiches.
Categories
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Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
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Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious." View menu
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Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite.
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Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
Amenities
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Wifi
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Takeout
- menu
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Delivery
- menu
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Television
