Phone: +17146693037
Address: 13786 Jamboree Rd Ste 100, Irvine, California, USA, 92602, United States
City: Irvine
Menu Dishes: 35
Reviews: 4121
Website: https://www.veggiegrill.com
"The food is super good and my family always comes here. It is a bit of a drive but we always thought it was worth it for their food. We would go at least once a week. The buffalo bomber is amazing and the strawberry lemonade is delicious. As we started to go there we noticed the people were not very welcoming and do not care about their customers. As I said we had gone here a lot and were never greeted as people that had been regulars. I know that feeling special just because you go there a lot may not be so serious that makes this place has two stars. What made me give only two stars was an experience that showed pure disrespect. A man named Jose had given my mom a buffalo bomber with no buffalo sauce. My mom said why does this not have any buffalo sauce. He stared at my mom without saying a word and gave a blank stare. He said let me see your order. He said that we had ordered a buffalo bomber with no buffalo sauce. My mom said the person must have put the order in wrong and he continued to stare at my mom and shrug his shoulders. He took the food back and came back with a new sand which. The sand which was finally made perfect but the fries were small, over fried, and burnt. With my mom already pissed off about the first encounter with Jose said I can’t do this I am getting my money back. My father and brother arrived and some my mom in distress. They said to Jose to stop being disrespectful. He stared at them and started making sarcastic comments while smiling. We understood that this employee must have found our anger funny. He continued to shrug his shoulders and be a straight jerk. When we talked to the manager she had no idea what to do and made several excuses for Jose’s attitude. The manager gave us 30 dollars even though our order was 50 dollars. As I was leaving my mother told me about the money they had not given us so I ran back inside. I went to the manager and said you owe me 20 bucks. She just threw me the 20 not asking about my receipt and did not apologize for the service we had gotten. I then looked over at Jose who was glaring at me. My brother saw this and went inside to tell him to stop. Jose then glared at my brother and rolled his eyes. (If you notice that some reviews say that the service was good that is because it used to be good. Management has changed which has made the employees change)"
All prices are estimates on menu.
Irvine, a vibrant city in Southern California, is known for its diverse culinary scene featuring Asian cuisines like sushi, Korean BBQ, and Vietnamese pho, reflecting its multicultural community.