"I went into the lobby of this Taco Bell and ordered two cheesy sausage burritos grilled. You notice on my receipt I ordered them at 10:20 a.m. what you don't notice is I didn't receive them until 10:38 a.m. . While I was patiently waiting, I observed the main food preparer had her son there. He was out in the lobby playing on a laptop. I thought, no problem with that. That was until, I presume, the baby sitter came through drive-thru. At which time the food preparer stopped everything she was doing to tell her son to get his jacket on and get ready and argue with him for two or three minutes. And at this point I thought... Well this is why employers don't want employees having their children at the job. Then within two minutes, the babysitter came into the lobby... At which point, the food preparer once again stopped doing her job to address the situation. Once again two or three minutes of customer service ignored. I also noticed, that the cutoff time for breakfast is at 10:30 a.m. ... Makes you think any other time could have been a better time then when the breakfast to lunch changeover is happening. So anyways I get out to my truck and open the rapper only to find the least proportioned cheesy sausage burrito I have ever seen. So I pull around to the drive-through, and when the person told me to go ahead and order when I'm ready, I then told her I would like to speak to a manager. When I get to the window the girl that prepared my food is at the window. I had the burrito sitting on my console just like the picture shows. I say to her as I'm pointing at it, this can't be right. She then, in a stuttering voice tells me, well that's all the eggs we had oh, you going to have to wait for some mo. And no, I did not misspell, that's exactly how it was said to me. I said well how long does that take? She said 10 minutes. So if you follow my review very well, I ordered the first time at 10:20 a.m. and didn't receive my food the first time, for 18 minutes. Which tells me... Bye the time I looked at my food, and went through drive-through to ask to speak to the manager, there could have been two, I repeat, two bags of eggs prepared. Also notice, I asked to speak to the manager when I went through drive-through and didn't speak to a manager. And when she told me that I had, I repeat, I had to wait for eggs to get done, I thought but didn't say, I've already waited for my eggs. She made it seem like it was my fault that they ran out of eggs and shouldn't complain with what she gave me. I also thought, since I have worked in the food and beverage industry for many of years, when you're running short on something, you make up for it with whatever else goes in that item. If she would have added more sausage, well I wouldn't be typing this right now. more time wasted on a Saturday afternoon when I got a honey do list a mile long. This is not the first time I have experienced problems with this particular Taco Bell. It has been about 50/50 satisfaction vs diss"
