Phone: +12055180772
Address: 2800 Highway 280 SAL 35223, Birmingham, United States
City: Birmingham
Menu Dishes: 35
Reviews: 1369
Website: http://www.bricktops.com/
"I?m BIG on customer service. I had a experience that I don?t think I will return. Our waitress skipped over us meaning me and another friend who is African American. We literally tried to give her the benefit of the doubt saying to ourselves she having a bad day because we do understand it. She didn?t offer us anything was taking our appetizer from the table without asking if we were finished. Literally grabbed a plate off the table and my friend grabbed the other end saying we aren?t finished... She blew out a sigh saying your food is coming. Never coming back to refill our water until we mentioned it to her manager and he refuted the situation as though what I said was invalid. She offered the tables right next to me dessert and held small talk but never came back to our table. I don?t experience prejudice often but you could feel this lady had a problem with US. Her name was Savanna her manager Michael looked at us like we had 4 heads. I have a great friend who comes to this location often with clients. I told her about my visit and she described this young lady exactly. She said this young lady was rude to her also her African American friends. I will not tolerate this will spend my ?black coins? somewhere that it?s appreciated. I did contact corporate but haven?t heard a response. If you don?t like people of other cultures, you shouldn?t work in an environment that opens you up to working with people that don?t look like you. I refuse to let it get to me but want to warn others who have the same complexion as me. Food was great but it ruined the experience."
All prices are estimates on menu.
Birmingham, a vibrant city in Alabama, offers classic Southern cuisine like barbecue ribs and fried green tomatoes, along with a burgeoning food scene featuring gourmet dining and craft breweries.