Phone: (+1)9732503000
Address: 94 Championship Pl, Augusta, United States Of America
City: Augusta
Menu Dishes: 35
Reviews: 28
Website: http://doublessmokehouse.com/
"Service was terrible- waited two hours for food. If they couldn’t accommodate our reservation they should not have taken it. Drinks and food were also sub par. Pineapple margarita tasted nothing like a margarita. One burger was undercooked and so we asked for it to be cooked longer. A bite was already taken out and they just put it back on the grill and burned one side. Completely unsanitary and then also inedible. The staff seemed disorganized and overwhelmed. We’re not helpful or sympathetic to this situation. Neither was the manager(owner? when asked about the wait time. Also, no one was pre-bussing the table so there was empty drinks all over so no room when food came out. Also, no toilet paper in the bathrooms. This seems simple but I was waiting in line for the restroom and one of the workers came out of it and when I walked in there was none. Normal practice would have been like “hey sorry we are out of toilet paper in this stall, I’m going to go get some be back asap” I never leave bad reviews but I was truly baffled by the experience. Advice would be not come here with a large party on a busy/baseball night."
All prices are estimates on menu.