"Additionally, when we arrived, we were informed that we couldn’t bring in a cake. Renee claimed she wasn't told it was a birthday party, or she would have mentioned the cake restriction earlier. However, we had explicitly informed her that it was a birthday celebration, a milestone 60th birthday at that. Since she mentioned that she takes notes when booking parties, it implies she is calling my mother, who is a paying customer, a liar.
Furthermore, when we entered, Renee was rude and displayed an unprofessional attitude, trying to hide away from the door while failing to realize we could see her. Overall, she did not present herself well in terms of her demeanor or appearance.
On a positive note, our waiter Eric was fantastic—very friendly and definitely helped keep the evening enjoyable. Thank you, Eric!"