Jack's Family Restaurants

3201 Cloverdale Rd, 35633, Florence, US, United States

🛍 Coffee, Burgers, Chicken, Fast Food

3.6 💬 2928 Reviews
Jack's Family Restaurants

Phone: +12567653767

Address: 3201 Cloverdale Rd, 35633, Florence, US, United States

City: Florence

Menu Dishes: 35

Reviews: 2928

Website: https://locations.eatatjacks.com/jacks-now-re-open-1404a874e457

"Went to this location with my husband on his lunch break. While we were standing in line waiting for our order what I can only assume was the manager, a blond woman in plain clothes came in, walked up to the counter and loudly scolded the whole crew who were busy filling lunch orders for not line bussing cars outside. It was extremely unprofessional and embarrassing to her crew who were working and showing great customer service before she walked in. She was loud and obnoxious speaking to the crew, on her phone and allowing her child to climb all over the seats in the dining room. My husband has gone to this location in the past when they had a worker outside taking orders rather than using the drive thru and he asked for a menu and was told they didn’t have one. He left. What is the point of having someone outside taking orders if the customer can’t even look at a menu to order? We will go to another location from now on. Very unprofessional and disappointing."

Full menu - 35 options

All prices are estimates on menu.

Sandwiches

Salads

Burger

Biscuits

Side Dishes

Dessert

Seafood

Potatoes

Vegetarian

Burgers & Sandwiches

Finger Food

American Food

Wraps

Bakery And Sandwiches

Soups

Chicken Dishes

Selections

Entrées

Deluxe Burger

Breakfast Clasico Americano

Hot Off The Griddle

Combos

Edmund Edmund

ordering a large speck and a cheeseburger on the journey through the 30th juni 2022 shortly after 22 o'clock.

Address

Show Map

Reviews

Bill
Bill

I ordered a Big Bacon burger and a cheeseburger at the drive-thru on June 30, 2022, just after 2 PM. The food was served promptly and it was hot.


Kiarra
Kiarra

I was informed that they were out of chicken tenders and gravy, and then they also told me they couldn't serve me coffee, which is listed on their menu. I'm really frustrated as a customer.


Jaylen
Jaylen

This place treats their new hires terribly. The way my daughter was treated was completely unacceptable. Jorden the shift leader should be fired!!! Treated my daughter like trash. Terrible establishment!!! View menu


Edmund
Edmund

sister in the law found a fly in her water, service was very rude, messed up her order. as someone who worked in almost food, I know it can be hard. but it's not rocket science. Hopefully, the health department will surprise her soon.


Khalid
Khalid

Gave me half of someone else order but I didn't know that till I got to where I was going. No plastic ware to eat with so had to throw my side order away. Tried to give me the wrong drink at the window. I know they are short staffed but the person at the window could double check to make sure everything is right before she/he hands it out.


James
James

I stopped by to grab some takeout, and they were playing Disney music in the background! The staff was really friendly and worked with a great sense of urgency to keep the lines moving. I also noticed how well the employees communicated with each other about what they needed. As always with Jack's, the food was excellent! My short visit was quite enjoyable! View menu


Flavie
Flavie

eating was good, but they really send you with the drinks. they have put so much ice in my cup that it was almost filled with ice, so much ice that I couldn't put a stray in it. only over a mouthful real drink throughout the cup. my date had to bring my cup back and ask them to remove the ice and add something real soda. no fountain in the dining room or I would have made myself.


Bethel
Bethel

The service was disappointing, and the food was unimpressive. The burger was overcooked, the bacon was so chewy it was inedible, and the chicken and biscuits were extremely dry. The first burger we ordered wasn’t made properly, and the milkshakes were more like milk than actual shakes. We were highly disappointed with our first experience at Jack's, and it will likely be our last.


Dominique
Dominique

Went to this location with my husband on his lunch break. While we were standing in line waiting for our order what I can only assume was the manager, a blond woman in plain clothes came in, walked up to the counter and loudly scolded the whole crew who were busy filling lunch orders for not line bussing cars outside. It was extremely unprofessional and embarrassing to her crew who were working and showing great customer service before she walked in. She was loud and obnoxious speaking to the crew, on her phone and allowing her child to climb all over the seats in the dining room. My husband has gone to this location in the past when they had a worker outside taking orders rather than using... View menu

Categories

  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad. View menu
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Wifi
  • Kids
  • menu
  • Delivery
  • menu
  • Breakfast

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