Phone: +18472721177
Address: 873 Sanders Rd, Northbrook I-60062-2901, United States
City: Northbrook
Menu Dishes: 35
Reviews: 2257
Website: http://joshshotdogs.com
"When I noticed he only gave me one receipt, I checked the menu and saw that an extra patty costs $1.50. It felt odd that he didn’t provide a second receipt, so I checked my banking app. To my surprise, I found a charge of $4.50 on top of the initial $11. That seemed wrong. I went back and asked for a receipt, and the cashier now looked visibly nervous. He handed it over, and when I inquired about the $4.50 charge, he became defensive, insisting that was the only way to handle it and that he hadn’t done anything wrong. I was taken aback. I asked him what the menu price was, and he reluctantly admitted it was $1.50 but claimed that the computer just charged $4.50. I honestly couldn't believe it. I told him he should have mentioned the overcharge. At this point, he seemed ashamed, but he never apologized or acknowledged that he had done anything wrong. The other staff members—three of them—watched quietly and seemed to try to ignore the situation. They looked unfazed and didn’t attempt to resolve anything. It felt like one of those scenarios where they thought, "Well, he got caught; that’s unfortunate." In the end, I told him he was deliberately scamming customers, asked for a refund, and left my order behind. I definitely won’t be returning. It seems like there are tough times at Josh's Hotdogs, so be sure to check your receipts to avoid being overcharged. Good luck!"
All prices are estimates on menu.