Mcdonald's - Menu

8070 Monet Ave, Rancho Cucamonga, CA 91739, Rancho Cucagmonga, United States

🛍 American

3 💬 174 Reviews

Phone: +19098990400

Address: 8070 Monet Ave, Rancho Cucamonga, CA 91739, Rancho Cucagmonga, United States

City: Rancho Cucagmonga

Menu Dishes: 33

Reviews: 174

"I ordered four MC Doubles but ended up with single patties instead. When I went to the closing manager for a refund, he refused to help, stating that only the opening manager could handle refunds. To make things worse, I didn’t receive a receipt with my incorrect order, and the closing manager was quite rude, insisting that I needed one. Unfortunately, I can’t provide a receipt that I never got. This experience clearly showcased terrible customer service. Be careful when placing your orders, as they often get them wrong. Additionally, the dining room should close at 10 PM, but when I arrived at 9:40 PM, all the doors were locked, forcing customers to use the drive-through instead. This is inconsistent with the hours reported to corporate."

Full menu - 33 options

All prices are estimates on menu.

Mccafe

Dessert

Bakery

Breakfast Meals

Sweets & Treats

Desserts

Individual Items

Shareables

Sweets & Desserts

Potatoes

Burger

Homestyle Breakfasts

All Day Menu

Most Popular

Robert Robert

What do they charge per hour? How much does someone make to ensure the correct number of patties are included? Additionally, the lack of apple slices on the side didn't improve the experience either.

Address

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Reviews

Meme
Meme

This McDonald's location tends to be quite busy. The staff are friendly and courteous. To get to the main entrance, you have to walk through the drive-thru line, which is a bit unusual. The interior is generally clean, and the restrooms are well-maintained. I visited on a weekday afternoon.


Claire
Claire

My 7-year-old was very disappointed with this restaurant today after ordering a Happy Meal. It’s only the second day of the Halloween bucket promotion that they've been advertising online. However, when we arrived, we were told that they had run out. I even saw a staff member walking around with an orange Halloween bucket in a brown paper bag! If you're hoping to get one of the Halloween pails, I suggest avoiding this place. Very disappointing service!


Jaguar
Jaguar

I've been to many McDonald's locations throughout Southern California, but this one truly stood out. Although I only used the drive-thru, the staff at both the first and second windows took the time to engage with me. They asked about my day, made eye contact, and smiled, creating a warm and welcoming environment. It was a delightful experience that exceeded any other fast-food drive-thru I've visited. Well done, everyone! I hope this acknowledges the hard work of the team at the windows at 11:35 AM today. View menu


jennycastellanos6
jennycastellanos6

I ordered four MC Doubles but ended up with single patties instead. When I went to the closing manager for a refund, he refused to help, stating that only the opening manager could handle refunds. To make things worse, I didn’t receive a receipt with my incorrect order, and the closing manager was quite rude, insisting that I needed one. Unfortunately, I can’t provide a receipt that I never got. This experience clearly showcased terrible customer service. Be careful when placing your orders, as they often get them wrong. Additionally, the dining room should close at 10 PM, but when I arrived at 9:40 PM, all the doors were locked, forcing customers to use the drive-through instead. This is in...

Categories

  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Credit

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"The fact that they take reservations at 9:15 when last call for the kitchen is 9:30 is terrible. We checked in just before 9 and the hostess notices our reservation time. She asked if anyone called us beforehand to inform us that last call for the kitchen was 9:30. I replied that we were not given a courtesy call honestly, that would have helped us change our plans immediately had this been the case. Now, understanding that it was Christmas Day, we proceeded with the reservation with the hostess apologizing but letting us know they talked to the manager to inform them of the situation. Well, not sure the manager did much because as we were seated and met by our server who was covering for our actual server, Rob, it was clear they wanted to get out of there. Simple questions were responded by “I don’t know” or brushed off responses. Pretty rude considering it was our first time. So in a haste I just order a slew of things to at least accommodate the 9:30 cut off. As the sauces get dropped off, I asked what was which sauce, the server said them quickly. I asked “Okay but what’s what?” Her response “Oh I don’t know” couldn’t figure it out? Couldn’t ask? Management make it simple. 3 compartments then have it standard; left to right are X Y Z sauces. That way your servers know at all times. At that point I asked a manager to switch servers. I was already rushed by the initial server and just started off on the wrong foot. A manager by the name of Mitchell then took over. But clearly, when Rob, our regular server came to take over, you can tell he wasn’t happy to be there either. So the lack luster service, no response type of interaction I was over it. We ate the food, which for the price we paid, should have been better. Also, they ran out of beer before we even ordered drinks. Needless to say, we ate, paid and got out. Terrible service for mediocre food and poor attitudes. Not worth the trouble, holiday or not! Note to mgmt, don’t allow reservations so late."