Phone: +13604664261
Address: 116 Pier 7 Passageway, La Conner, 98257, United States Of America
City: La Conner
Menu Dishes: 35
Reviews: 2275
Website: https://www.nellthorn.com/
"My husband and I are locals and we invited friends out for dinner last night. I have never been so embarrassed in my life. What happened to this place? You do realize you 1 job is to provide great customer service and make sure your guests enjoy their experience, right? We had 5:15 reservations so we happened to all arrive separately. None of us had a great experience with the hostesses. That is your first impression. The red hair girl wearing a crop top after walking up while I was standing there never acknowledging me for over 5 minutes. No hi I will be right with you nothing. Obviously avoiding eye contact. Another girl came back after helping someone else decided to acknowledge me and the girl with red hair let me know she wasn't ignoring me...uh ok. Like I said we had resvations but yet when my husband decided he wanted a seat outside he was told he would have to wait and then a walk in couple came in and was sat immediately. After he was finally sat he tried to tilt the umbrella, he didn't want the sun blazing in his eyes but the waitress was quick to scold him. She told him she walked in to it last week and poked her eye he could not have any shade on a 75 degree day. When the table next to us tilted their umbrella she didn't make a comment to them. My Morel pasta was blan and only tastes like raw asparagus. As a vegetarian I love vegetables, it was terrible I didn't even finish it. The Pesto pasta my friend had was delicious. My husband liked his food and I think our friends liked theirs. Our waitress brought over the desert menu prematurity and then didn't ask of we were ready for the bill, just brought it over apparently she was ready for us to go. You have a prime location on the water people want to eat here treat them with more respect. We wanted to spend our money here you don't have the best food in La Conner. Just be nice. We left a tip but remember they are earn not mandatory. I worked in this industry so I know first hand you have good days bad days. If you don't like it anymore do what I did and do something about it make a change don't take it out on your customers."
All prices are estimates on menu.