Phone: +16305134240
Address: 40W290 Lafox Rd, 60175, Saint Charles, United States
City: Saint Charles
Menu Dishes: 21
Reviews: 2558
Website: http://www.otpwasco.com
"This was our third visit to Old Town Pub since we moved to the area, and we were hoping for an improved experience compared to our previous visits. Unfortunately, our most recent trip on 08/08/22 was the worst yet. Once again, I was informed that the kitchen was very busy, which I understand since I have worked in the service industry myself. After waiting 40 minutes for our food, I received a patty melt without cheese. When I mentioned this to the waitress, she brought me two cold slices of cheese. My wife ordered regular fries but mistakenly received sweet potato fries instead, so we politely asked for an additional order of regular fries, which didn’t arrive until we asked for our check. Furthermore, my kids ordered buttered noodles but were given plain boiled noodles without any butter. Overall, it was a disappointing experience, and we will not be returning to Old Town Pub or spending our money there again. It's unfortunate because we live so close and enjoy being part of our community. Despite everything, I still decided to leave a tip for our waitress, who was friendly."
All prices are estimates on menu.
Saint Charles is known for its historic charm with sites like Main Street and features Midwestern cuisine, including barbecue ribs, fried catfish, and gooey butter cake.