Papa Johns Pizza - Menu

10464 Saint Charles Rock Road, St. Ann, 63074, United States Of America

🛍 Meat, Pizza, Cheese, Fast Food

3.6 💬 309 Reviews

Phone: +13144237474

Address: 10464 Saint Charles Rock Road, St. Ann, 63074, United States Of America

City: St. Ann

Menu Dishes: 30

Reviews: 309

"We 've ordered from this location at least a dozen times with only minor issues, but this last order was absurd. One pizza was covered in onions when they were not requested and the other pizza was under cooked. Before the pizza arrived I received a 'we 're sorry ' email that gave me a half off coupon, suggesting they knew something was wrong but did nothing to fix it.I called the store but after half an hour of holding never got to talk to anyone. Every five minutes the line rang for a few seconds and went right back to hold. So I called customer service instead and they promised 'upper management ' would get back to us, but as of a week later they have not.The surveys also let you request someone follow up with you, but that hasn 't happened either.Why would a company send out food they knew was wrong? I can understand being understaffed, but if things are this bad then the company needs to step in and do something. There are reviews like mine going back for months, if not more.EDIT: Fair is fair I finally heard back from Papa Johns off of my third attempt to reach them to resolve this. They ignored my request to contact me by email and say they called but never left a message, nor do I see any calls from their store or any number I don 't recognize on my phone or my wife 's phone. But a refund has been provided along with an apology from customer service."

Full menu - 30 options

All prices are estimates on menu.

Entrées

Sandwiches

Pasta

Salads

Chicken

Deli Subs

Lunch Specials

Calzones

Kids Meal

Dessert

Summer Salads

Pizza Classic - Standard Ø 26Cm

Appetizers

Hot Oven Hoagies

Spaghetti Or Mostaccioli With Meat Sauce

Ryan Ryan

This location completely shut down out of nowhere. Doesn't look like it's coming back either.

Address

Show Map

Reviews

Zack
Zack

The best crust of any pizza around. Great service, and decently priced. The cheese is amazing ?


Faiqa
Faiqa

Very poor service at the Papa John's on Laclede avenue. I am trying to order pizza and they at the store being so slow in taking the order


Flora
Flora

Skimpy on ingredients so you need to order twice the meat to get a decent pizza. Sauce is good, service is good.Parking: Busy college town downtown area. Parking limited. View menu


Pete
Pete

I had to have my order sent through DoorDash due to staffing issues, which I wasn’t aware of when I called. Unfortunately, the driver dropped my pizza. I called the restaurant to inform them, and the manager quickly offered to send out a replacement.


LUMB3RJ4K3
LUMB3RJ4K3

I ordered delivery and they messed up my order twice, plus the driver got lost. However, he was a nice guy who called me and still managed to get my order to me quickly. The pizza arrived hot and was just right. Additionally, Papa sent me a coupon via email to make up for the mistakes. Overall, they made it right.


Robert
Robert

Never had a problem when my deliveries were from Maryland Heights. At this location my order was not correct when delivered, and the delivery driver just sat the order on the ground outside my door without knocking after receiving more than a $6 tip. .When I called the person told me they have no control over Doordash drivers and they only deliver online orders as they receive them. Bet this location won't be in business long. View menu


J
J

I had a disappointing experience with this restaurant. They messed up both pizzas that were supposed to be the same. I can't believe they could get that wrong! They attempted to send a replacement, but they had it marked as a pickup instead of delivery, and I wasn't informed about the change. It took several days and multiple calls to get a refund. I also discovered that this location is a training store. Unfortunately, I've decided to take my pizza business elsewhere. By the way, I used DoorDash for delivery.


Tina
Tina

I came in today...first time eating at this location. The service was good...no complaints there that's why I gave them 2 stars.my.concern is regarding people who work in restaurants or the food industry period need to be more cautious of how they prepare the food especially the manner in which they come in contact with food being prepared and served...meaning talking over folks food, traveling with food throughout the location regardless if its behind the counter, and touching surfaces that come in contact with the food. One guy walked from the back digging in his eyes and without washing his hands went directly to prepping and making food. Another guys nails were not as clean as they shoul...


Michael
Michael

We 've ordered from this location at least a dozen times with only minor issues, but this last order was absurd. One pizza was covered in onions when they were not requested and the other pizza was under cooked. Before the pizza arrived I received a 'we 're sorry ' email that gave me a half off coupon, suggesting they knew something was wrong but did nothing to fix it.I called the store but after half an hour of holding never got to talk to anyone. Every five minutes the line rang for a few seconds and went right back to hold. So I called customer service instead and they promised 'upper management ' would get back to us, but as of a week later they have not.The surveys also let you request... View menu

Categories

  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time. View menu
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Television
  • Accepts Credit Cards
  • menu

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