Phone: +19569948950,+19566822777
Address: 1000 South 10th Street, McAllen, 78501, United States Of America
City: McAllen
Menu Dishes: 35
Reviews: 5286
Website: http://www.pollopalenque.com/
"I went to this south location in south 10 McAllen at 4::55am today 04/13/23 and it took 20 minutes to get my breakfast tacos with uncooked and dry potatoes. Staff was not ready at all when I got to window to pay. They were counting money multiple times taking very long. Kitchen didn’t seem to be ready at all. I expressed to them in a Spanish I had to to take someone to the hospital to have a surgery and they didn’t really care. When I finally said just give whatever you have ready. They gave uncooked and dry potatoes that obviously I wasn’t not going to eat. Computer system staff member said was down, big area of improvement for Technology Dept.. Also, staff members were mostly young men, I didn’t see a matured adult male or female supervisor to have been on duty. If this location is open 24 hours then kitchen staff should start extremely early to have everything ready for early breakfast time. Unpleasant experience! Do not come this early to order breakfast tacos or order online or thru phone 30 minutes early! Terrible service! Parking: Possibly share and open the polloPalenque parking to be connected to Taco Palenque thru the front or middle because parking is always very limited and inconvenient!"
All prices are estimates on menu.
McAllen, in Texas's Rio Grande Valley, blends Mexican-American culture and cuisine, with typical dishes like fajitas, tacos, and tamales, reflecting its rich cultural diversity.