The Inn Of Chagrin Falls

Batuqui On The Falls

➤ 17 E Orange St (at E Orange), Chagrin Falls, Ohio, USA, 44022, CHAGRIN FALLS, United States

Menu • Drinks • Asiatic • Brazilian • Bar-lounge

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"I dined here last night, October 18th, with an early dinner reservation. The evening started off well, with delicious drinks and a very good calamari appetizer. I ordered the churaso special, another diner had the ribeye special, and the third diner chose the shrimp in pumpkin. However, the service was quite disorganized. The steaks were served without steak knives, which was definitely a necessity, as they were very chewy and overly salty. It turned into a bit of a fiasco when we were charged extra for dry martinis. Although the management did correct the bar bill, the overall experience was very disappointing."

17 River Grille

➤ 17 River St, 44022, CHAGRIN FALLS, United States

Menu • Full • Asiatic • American • Bar-lounge

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"Visited with family and had a really great experience. The food was amazing! The staff (the ones we initially encountered at the reception) were initially not very accommodating. We had a reservation in advance and the patio was comparatively empty. Yet they were hesitant to seat us there. However, late a senior staff stepped in, made us feel welcomed and gave us a great seat at the patio. So, overall we appreciate the service. We tried the devilled eggs, shrimp calamari frits, chopped salad, chicken meatballs, and apple crisp. Everything was delicious except the meatballs that could use some improvement. It felt like it was probably boiled/steamed so didn 't really have the meatball essence. Also, the margarita was almost quite bitter and too acidic for our taste. Otherwise everything was the exceptional. The view and ambience are exquisite!"

Burntwood Tavern

➤ 504 Washington St, 44022, CHAGRIN FALLS, United States

Menu • Pizza • Asiatic • American • Bar-lounge

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"Today is my anniversary. My wife Angie wanted to go to M Italian in Chagrin Falls. I tried to talk her into trying Jojo’s, but she was adamant about going to M Italian. Our sitter was late so we had to cancel our reservation and the next time was too late. Angie was bummed. She started being bratty about picking another place. I chose Burntwood Tavern in Chagrin Falls . The thing is, I basically had to pass a Burntwood to go to the one in Chagrin Falls. I wanted the backdrop of the falls, to take a walk with my wife, and to have some drinks at M Bar by the fire pit. As we get to Burntwood and I pull up to valet, the valet seems busy with another car and was ignoring us. I pull back into the lot to see if I can pull into a spot, nothing. I pull back up and stop near valet. “How are you Sir?” Ignores me. Another car pulls up. He gives the car a ticket and drives it in front of me, goes back to valet stand. Now I’m getting out of the car walking to him. “Hello Sir?” He responds “Hey man, I don’t have anymore spots.” I’m almost in shock, hand shaking, getting in my car not knowing what to do. As I’m contemplating how to handle this, the valet tickets another car for parking. My wife says “I think I need to go in and say something.” I agree with her and she goes in. She later comes out with a manager, and is having a conversation. After a while, I get out of my car and join them. The manager asks me and my wife to let him make it up to us by giving us some good food and drinks in the back on the patio (in the back bro…anywhere but in the back smh. I explained to him what happened and told him that I’m no longer comfortable eating there. He assured me that “Sean (I believe that’s his name is one of our best employees on Fridays and Saturdays here at the valet. He treats our customers well.” I told him “Well, Sean seems to have issue with your Black customers.” What was so revealing is that he didn’t question or deny it, he almost nodded in agreement. He almost pleaded to give them a chance and let him show us a good time. I told him that we were leaving because I wouldn’t be able to forget that and I wouldn’t enjoy my anniversary. He told me he wasn’t gonna argue with me. I told him that it was no need to argue because I didn’t want to spend my money or my time at a place that hired people like Sean. I couldn’t accept the buyout. I honestly have never been more humiliated in my life. My biggest issue with the manager was that he never even talked to Sean. It was like he knew it happened and he was just trying to protect him. He didn’t ask Sean if it happened, he didn’t seem shocked by it. When you do that, you’re encouraging it. You can never get my money and neither can any business that you’re affiliated with get my money. I’m not asking anything from anyone reading this. I’m just sharing my experience. I will list the company and the restaurants under it in the comments for your information. This group owns most of the restaurants in downtown Chagrin Falls."

The Reserve: Chagrin Falls

➤ 42 N Main St, 44022, Chagrin Falls, US, CHAGRIN FALLS, United States

Menu • Asian • Curry • Ramen • Chicken

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"My family and I visited this restaurant about two months ago, and I would like to share our experience. Perhaps it will be useful to someone planning a visit. I will start by saying that the service left us with a very mixed impression. In all fairness, I will note that our waitress was polite, friendly, and smiling. However, her professionalism raised serious questions. My husband asked her several clarifying questions about the menu, regarding the type of oysters, their origin, and the regularity of their serving. The waitress could not answer right away, went to the kitchen for clarification, and returned with general information. When my husband tried to clarify additional details and also asked questions about sashimi, its composition, and serving, she did not answer, citing the fact that she did not understand our accent. I would like to clarify some things about the accent. My husband has lived in the United States for over 30 years, is a PhD scientist, a university professor, the author of multiple scientific articles, and the president of a large company. We did not discuss the android collider or rocket science with her. We had a simple conversation about the menu, which, in our opinion, should be part of the basic knowledge of the waiter. As a result, it seemed that the waitress was covering up her ignorance with such excuses. It was also unpleasant to notice the familiarity and fraternization in her communication with us, which we consider unacceptable in professional service. This restaurant is small, and on the day of our visit, it was completely full. The waitress clearly could not cope with the workload, which may explain her desire to minimize communication with customers. At the same time, as it seemed to us, more attention was paid to regular guests while the new visitors remained waiting. Despite these unpleasantries, the kitchen left a good impression. The food was delicious, and the cooks really knew their business. However, a restaurant is not only food, but also the atmosphere, the level of service and the general mood that guests leave with. Alas, in this case, we did not have the desire to return."

M Italian

➤ 22 West Orange Street, Chagrin Falls, 44022, United States Of America, CHAGRIN FALLS

Menu • Beer • Wine • Pizza • Asiatic

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"I haven’t eaten M Italian in almost 2 years because the last previous two occasions my experiences were not great. Unfortunately, things are still not great. Today I ordered the salmon salad. The salmon was very salty, overcooked, and basically just didn’t seem fresh. The salad leaves were wilted, avocado was black, no tomatoes as advertised on menu and a couple sprinkles of feta cheese. My friend also has not eaten at M Italian in a couple years. She had the chicken Parmesan. It was basically pan fried chicken sliced served with a salty tomato sauce on the side and cold mozzarella thrown on top of sliced chicken. It was more like chicken fingers with a red dipping sauce. The price on the lunch menu is $20. We got charged $26. I didn’t realize this until I came home to write this review. Perhaps it was because my friend swapped pasta for salad. But the waitress never mentioned an up charge. The waitress was distant. we received our food one plate at a time. First my salad then about 10 minutes later, my friend received her salad and a few minutes later her chicken Fingers. The waitress never asked how the meal was and never cleared the table. When I did mention I wasn’t happy with my salmon. She just started to walk away before I could finish. I stopped her so I can continue my concerns over my meal and asked her to tell the chef. She never came back with an apology or acknowledge that she passed my concerns on. After asking for the bill twice, sitting at a dirty table, she finally brought the bill. 15% was a generous tip, considering her lack of concern for an unhappy customer and her waitressing skills. I will not be returning to this restaurant or recommended it to friends or family. I normally don’t write reviews, but the food was such poor quality and the service appalling. The only good thing about this restaurant was the two young man working at the Valet service! Very polite!"