"We arrived shortly after 7 p.m. and immediately overheard one of the staff engaged in a conversation filled with extremely foul language, which was quite off-putting for a first impression of a restaurant. After a few minutes, we were finally seated, but then we felt completely forgotten. It took over 40 minutes before a waitress came to take our drink order, and we quickly decided to order our food at the same time.
The wait for our food was equally long, taking another 35 to 40 minutes. I ordered the Simon sandwich with french fries. Unfortunately, it was drenched in so much barbecue sauce that it soaked through the bread and made it nearly impossible to enjoy. The roast beef was stringy and tough; every bite resulted in half the filling falling out, making it hard to chew. In the past, I have ordered that sandwich dozens of times and always considered it one of the best in St. Joseph, but tonight it was barely edible. I ended up leaving a quarter of the sandwich and quite a few of the french fries on my plate. The fries were overly greasy and tasted like they had been cooked in old oil.
After we placed our food order, we didn't see our waitress again, so there were no drink refills, and we weren't even asked if we wanted dessert. This was certainly not the experience I wanted my friend to have at a restaurant I used to cherish. I have no plans to return anytime soon."