The Greenbrier - Menu

101 West Main Street, WHITE SULPHUR SPRINGS, 24986, United States Of America, WHITE SULPHUR SPRINGS

🛍 Coffee, American, Ice Cream, Bar, Resort

4.2 💬 4366 Reviews
The Greenbrier

Phone: +18557293778,+13045361110

Address: 101 West Main Street, White Sulphur Springs, 24986, United States Of America, WHITE SULPHUR SPRINGS

City: WHITE SULPHUR SPRINGS

Menu Dishes: 16

Reviews: 4366

Website: http://www.greenbrier.com

"This review may be coming a little late, but I wanted to see if The Greenbrier was going to reach out. My wife and I went to The Greenbriar in the past for Thanksgiving, her birthday and New Years Eve. The first two trips went well. They seemed to under promise and over deliver. However, our trip there last year for New Years did not go great. I reached out to them twice about this and Roger in Guest Relations did not respond the first time and the second time all I was told was that he would relay this information to their leadership team. Did not hear from anyone. Here are some of the issues we experienced during our stay: Ordering room service was a pain. My wife tried several times the night before calling but no one would answer. So, we woke up early to place an order then after a while, they called back to tell us that the room service would be delayed over an hour. From the time we called until we ate breakfast was several hours. Good thing we didn’t have anything planned that day. It seemed like it was impossible to eat anywhere that weekend if you did not have reservations. This may be a mistake on our end, however, there should always be someplace to eat. If you are thinking maybe they should have called room service we did, and they stopped taking orders at certain times. How does room service stop taking orders at a resort like this? Another issue was the shuttle to Sam Sneed 's was supposed to show every 5 minutes. We waited over 20 minutes and decided to leave because no shuttle showed up. I am a big bourbon and scotch guy, and all the bars were out of what I asked for. All the menus had Bookers on them, however the only bar to have this was Café Carleton (bourbon bar by the casino). And on New Years Eve I was told that they were to open at 8:00 pm and waited till 8:30 while my wife was up at dinner. It really seemed like the resort was understaffed and things did not run as smoothly as they did on our first two visits. I may be a little picky but when you go to a place like this that was voted among the best resorts in the United States, you want to be treated like it’s a high-class resort. Upon our first two visits, my wife and I really thought that this was going to be our place. We would visit a few times a year and go on holidays. We would have scheduled a trip for this New Years if last year went like our first two trips did. When you spend 3k to 5k for a weekend, you expect more especially for a holiday weekend. However, with our last visit, I refuse to go back. Greenbriar, all you had to do was follow up and you did not. I hope anyone reading this will think twice if you are planning a trip there. Yes, if things go as they should, it’s a nice place. However, if they do not go smoothly, this resort could really care less. Rooms: 3 Service: 1 Location: 2"

Full menu - 16 options

All prices are estimates on menu.

Dessert

Sandwiches

Salads

Bread

Egg Dishes

Vegetarian Dishes

Sides

Entrées

American Food

vini vini

High society experience Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic, Quiet

Address

Show Map

Reviews

Simon
Simon

Everything is great. The afternoon tea cookie time with live music is extraordinary. Rooms: 5 Service: 5 Location: 5


Chaz
Chaz

Casino staff are worthless as is the Windsor Club concierge. I’ve been going here all my life and never seen it so bad.


megan
megan

Amazing staff! Beautiful landscape! Perfect get away for a girls weekend! Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury View menu


Pennie
Pennie

LOVE this resort! Family traditions are being made here and you feel like your hard work has paid off when you treat yourself to a stay here Rooms: 5 Service: 5 Location: 5


Kimberly
Kimberly

Lovely setting with many fun activities. But my room was tiny, cold and not worth the price. Reminded me of visiting Grandma when she was trying to save money on heat. Food is ghastly expensive, too. Rooms: 3 Service: 4 Location: 5 Hotel highlights: Great view, Quiet


Karin
Karin

Had an amazing time once again at the Greenbrier hotel! Now experienced the cottages on the premise and the hotel rooms. Extremely impressed with both! Hotel offers so much ! The Tea Time Entertainment .. wonderful! Singers and pianist so talented ! Love the tea and cookies offered ! Outdoor Pool is beautiful and the shops all around inside and out are fun to visit! Kids club is great! The staff are all professional and courteous across the board! Looking forward to another visit in the future! Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value View menu


Ted
Ted

A great, convenient getaway for a long weekend we played some tennis in the excellent indoor facility, swam in the fabulous indoor pool, had a great pedicure and sulfur bath though the baths were too small , and really good meals best at Prime 44 . Really nice conversations with great people at the main bar. Altogether, the old timers around the service staff were excellent and friendly. Concierge staff weren 't quite friendly enough in the way you 'd expect in this part of the world. Found a small glass shard in my wine glass the Manager was also not quite as friendly as you 'd expect. Prices are sky high not only base prices $80 for a steak 's just too much , but the 36% extra added to eve...


Amanda
Amanda

I cannot believe that with taxes, a “historical preservation fee”, and a resort fee, we paid over $600 per night to stay at this shabby, dirty resort. The carpet and furniture in our room was covered in stains, to the point we requested slippers to avoid walking on it. Housekeeping only remembered to bring one pair. The coffee cup lids in our room were covered in dust, and had clearly not been attended to for several guests-worth of stays. Cleanliness was a general concern. The fabric hanging over the indoor pool was covered in yellow and black stains. In the locker rooms, the curtains were yellowing and the towels were piled above my head- it had clearly not been cleaned throughout the day....


Scott
Scott

This review may be coming a little late, but I wanted to see if The Greenbrier was going to reach out. My wife and I went to The Greenbriar in the past for Thanksgiving, her birthday and New Years Eve. The first two trips went well. They seemed to under promise and over deliver. However, our trip there last year for New Years did not go great. I reached out to them twice about this and Roger in Guest Relations did not respond the first time and the second time all I was told was that he would relay this information to their leadership team. Did not hear from anyone. Here are some of the issues we experienced during our stay: Ordering room service was a pain. My wife tried several times the n... View menu

Categories

  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes. View menu
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
  • Bar, Resort

Amenities

  • Wifi
  • Parking Area
  • menu
  • Outdoor Seating
  • menu
  • Accepts Credit Cards

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