Phone: +16028637985
Address: 3550 W Thunderbird Rd, 85053, Phoenix, United States
City: Phoenix
Menu Dishes: 35
Reviews: 5515
Website: https://www.kfc.com
"Every time I go there they mess up my order. This time they got the food right but kept me standing at the counter waiting for an online order. When I asked the cashier what was taking so long she said you can see we have a lot of customers . Really? And this was when my order was 10 minutes late. A guy finally came from the back and asked my name. I showed him my online order confirmation on my phone. He went in the back for a minute and then came back and asked my name again and asked if I had the right KFC. Again I showed him my phone and he asked my name again and went in back. Then he came back and showed me a ticket with someone else 's name on it and said the order had been picked up. I AGAIN showed him my phone with the correct address, my name, and the time my order was supposed to be ready 30 minutes ago). If I hadn 't already paid on line, I 'd have walked out. The guy finally put together my order, an 8 piece bucket, that was all I wanted and I left. I got no apology, no explanation. Since that was a third strike, I won 't go back. Turns out Popeye 's has even better chicken at a better price! And good customer service! I highly recommend them."
All prices are estimates on menu.