Phone: +15857422070
Address: 140 Phoenix Mills Plz,NY 14564-1415, United States, VICTOR
City: VICTOR
Menu Dishes: 24
Reviews: 5588
Website: http://www.ottotomottos.com
"We were here several times before and the service and the food was always excellent. We went to a 50-year anniversary party tonight, and it was as different as it was before and definitely lacked in both departments. We booked five days in advance, but it was probably not necessary because the restaurant was rather empty compared to previous visits. Some of our party arrived earlier and while in the bar noticed that the soda was really sweet and there was no carbonization. They mentioned this on the server/bartender and she said that?s just as it was. When we were sitting, we were told that our server was held three times and we were sympathetic and said we understood, take your time and all that. While we waited, two glasses of water were brought to our party of seven, with only one or two ice cubes in each glass, and the water was lukewarm. When our server finally made it back to us, we ordered more water for the rest of the table and we asked for more ice. More water was brought and there was almost no ice in these. We asked again for more ice cream and a cup of ice was taken around the middle of the meal. We also asked about the soda again and told them that there was only syrup and no carbonization, and she just said there was nothing they could do - it was just strange that there was no offer of fixation of CO2 or something to replace these drinks. The appetizers came out quite quickly after the order and were ok, Calamari was really cheesy - not as it is usually. Children Cheeseburger was over cooked and rock hard. Our child took a little bite and had a hard time to swallow it. This was made aware of our servers and removed from the invoice. Seafood in the pasta was kind of hard and cooked, but the taste of the sauce was good. Steaks were good. Bread was good. The server brought wrapped cookies an extra that was nice. It was about 45 minutes from the time we sat until we ordered our meals. Great gaps between check-in from the server. Our server (which was also at the beginning behind the bar when we arrived) was stretched thinly, you could say that she only did not get the help she needed, which in turn made her short with people. I worked well over a decade in the service industry, and I am very lenient and understanding when it comes to certain things, but also know good service and gastronomy, and that was not. Super disappointed and will not be back for a while."
Full menu - 24 options
All prices are estimates on menu.
Pasta
Penne
Creamy penne pasta tossed with rich tomato sauce and a sprinkle of fresh basil, served with grated parmesan.
Pasta Alfredo
Creamy fettuccine pasta tossed in a rich Alfredo sauce, often served with Parmesan cheese and a sprinkle of parsley.
Seafood Pasta
Seafood Pasta: A delightful mix of fresh shrimp, clams, and mussels in a rich garlic cream sauce over fettuccine.
Spaghetti With Meatballs
Classic spaghetti topped with hearty meatballs in savory tomato sauce, sprinkled with Parmesan.
Salads
House Salad
A fresh mix of leafy greens, crunchy vegetables, and optional dressing for a light, healthy choice.
Caesar Salad
Crisp romaine lettuce tossed with creamy Caesar dressing, Parmesan cheese, and crunchy croutons.
Blue Cheese Salad
Blue Cheese Salad: Crisp greens, tangy blue cheese crumbles, cherry tomatoes, walnuts, and creamy dressing.
Seafood
Calamari menu
Tender calamari rings lightly breaded and fried to golden perfection, served with tangy marinara sauce for a delightful appetizer.
Crab Cakes
Deliciously golden brown crab cakes, packed with succulent crabmeat and seasonings.
Stuffed Shells
Pasta shells filled with ricotta, garlic, and herbs, baked in savory marinara sauce, topped with melted mozzarella.
Soups
Seafood Soup
A rich broth filled with a variety of fresh seafood, herbs, and spices, offering a taste of the ocean with every spoonful.
Tomato Basil Soup
A creamy and rich soup with ripe tomatoes and fresh basil for a comforting and flavorful experience.
Gnocchi
Gnocchi
Soft potato dumplings served with a creamy pesto sauce and topped with Parmesan cheese.
Main Courses
Rice
Risotto
Creamy Arborio rice cooked to perfection, with a rich blend of Parmesan and fresh seasonal vegetables.
Meat Dishes
Meatballs
Juicy meatballs simmered in rich tomato sauce with herbs, served with crusty bread for a hearty meal.
Mexican-American Food
Empanadas
Savory pastries filled with spiced meat or vegetables, wrapped in a crisp, golden crust.
Chicken
Grilled Chicken
Juicy grilled chicken seasoned to perfection, served hot and tender.
Wrap
The Italian Wrap
The Italian Wrap is a combination of savory meats, fresh greens, and rich cheeses wrapped in a soft tortilla.
Chicken Dishes
Chicken Parmigiana
Breaded chicken breast topped with marinara sauce and melted cheese, served with pasta.
Jason
This restaurant has excellent service and a great atmosphere.
Address
Reviews
Bryan
Incredible Lasagna! Friendly staff and nice atmosphere. Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5
Amanda
Always a great meal, polite service and generous portions. Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5
Sharon
Food was delicious. Service was awesome. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Lasagna View menu
Carol
The veal parm needed a sharp knife to cut and was overcooked. The linguini with clam sauce was bland. Service: Dine in Meal type: Lunch Price per person: $20–30 Food: 2 Service: 4 Atmosphere: 4 Recommended dishes: Calamari
Sean
This restaurant excels in both service and atmosphere. The staff is attentive and friendly, making sure your dining experience is enjoyable from start to finish. The ambiance is cozy and welcoming, making it the perfect spot for a relaxing meal with friends or family. Overall, a fantastic dining experience that I would highly recommend.
User
The food was excellent as it is always been! The service was paltry at best! Brian, who was the loan server apparently, did very well and ran his butt off! But in the end, with many other individuals standing around, the lack of service was glaring! My wife and I have gone to dinner at Otto's many times in the past. Throughout its many incarnations, the service is always been stellar. This time it was completely not! I am certainly hoping that this was an anomaly. Future visits will tell. View menu
User
I've been a long-time customer, but I hadn’t visited since Otto’s relocated to its larger space. I had a quick dinner there with a friend who had never been before, and it was excellent. It was a quiet evening, and we arrived only an hour before closing, but we still enjoyed great service and a delicious meal. It’s wonderful to see how Otto’s has grown and evolved since its opening. My friend and I both worked at the Victor TGIF, and I remember when the owner would drop by TGIF after closing many years ago.
User
We had the complimentary bread, ordered the calamari and two bolognese dishes (one red sauce and one Rosa sauce . The bread was alright but seems like it had been sitting for a while.. the calamari was chewy and lukewarm as well.. and both of our pasta dishes had an abnormally EXCESSIVE amount of cheese on them (see the photos . Eventually I added chilli flakes and took off as much cheese I could from my red sauce dish this tasted SO much better! So the sauces were fine, but the cheese just overpowered the dish. That being said, although the portions were a good size, for the flavours and the quality of the dishes it really shouldn 't be so expensive... Overall, an okay experience. I must sa...
User
We were here several times before and the service and the food was always excellent. We went to a 50-year anniversary party tonight, and it was as different as it was before and definitely lacked in both departments. We booked five days in advance, but it was probably not necessary because the restaurant was rather empty compared to previous visits. Some of our party arrived earlier and while in the bar noticed that the soda was really sweet and there was no carbonization. They mentioned this on the server/bartender and she said that?s just as it was. When we were sitting, we were told that our server was held three times and we were sympathetic and said we understood, take your time and all... View menu
Categories
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Fish Delight in our exquisite fish dishes, crafted from the freshest catch of the day. From grilled favorites to savory stews, our menu celebrates the ocean's bounty with flavors to satisfy every palate.
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Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity. View menu
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Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
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Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
Amenities
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Wifi
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Takeout
- menu
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Delivery
- menu
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Television
