Phone: +19528541950,+19528542099
Address: 1321 E 78th St Minneapolis, MN 55425-1114, United States
City: Minneapolis
Menu Dishes: 35
Reviews: 18888
Website: https://locations.outback.com/minnesota/bloomington/1321-east-78th-street
"The food quality was excellent. I had the surf turf with lobster and filet mignon. Both were awesome! The lobster was super-small, but great in taste. This was one of the best filets I've had in a LONG time. Kudos to the chef(s) on the preparation--it was a perfect medium rare. My wife had the sirloin. She said it was good but not as tasty and tender as the filet of course. This would have been a five-star experience but our server didn't rise up for the challenge. They were not busy so he can't use that excuse. He was a bit cold when taking our order and after we got our food, he was gone for more than 10 minutes at a time. We don't know where he went. He never asked us once if we liked the food or if we needed anything else. There was no conversation beyond the initial order. As you can see in my photo, my drink glass was empty. We waited a long time (over 10 minutes) before we had to flag him down to get a refill. He dropped off the check and didn't ask us if we had a good dining experience or anything else. We asked for a to-go soda and had to wait another 10 minutes for that. Needless to say, he didn't get a good tip from us. This could have been a five-star experience and it is unfortunate that a server can lower the rating. He also needs to understand that he can go home with more in his pocket if he just puts a bit of effort into making things pleasant for his customers. I hope management will see this and remind their servers that the eating experience isn't just about good food. Otherwise, this was a good eating adventure and we will back again. Hopefully we will have a better server. Kudos to the kitchen for super-excellent food!"
All prices are estimates on menu.