Phone: +19789371699
Address: 34 Broadway Rd, Dracut, United States Of America, 01826
City: Dracut
Menu Dishes: 35
Reviews: 96
Website: http://www.blueanguscafe.com
"I wish I could give this restaurant a negative star rating. I've never left a place without finishing my meal until tonight. We waited 45 minutes for our order, while the table behind us was served within 10 minutes of ordering. After we left, we called because we hadn't seen our waitress, Olivia, after receiving our drinks and placing our order. The person who answered the phone simply blamed it on COVID, the staff shortage, and people not wanting to work. They didn't even realize we had left until 10 minutes after we had called. All we received were excuses, and they did nothing to address the situation. Our order was extremely simple, and the menu is quite limited. I completely understand the challenges of being short-staffed, and I would have been fine waiting if they had communicated with us. Olivia never checked in to see if we needed drink refills, which we did, and overall, it wasn't even that busy. There’s absolutely no excuse for how we were treated tonight. I'm appalled."
All prices are estimates on menu.