The Prime Smokehouse Barbecue Beyond

207 E Thomas St, Rocky Mount I-27801-5434, United States

🛍 Pizza, Vegan, American, Barbecue

4.3 💬 2996 Reviews
The Prime Smokehouse Barbecue Beyond

Phone: +12529727770

Address: 207 E Thomas St, Rocky Mount I-27801-5434, United States

City: Rocky Mount

Menu Dishes: 29

Reviews: 2996

Website: http://www.primesmokehouse.com/

"Once seated, we hoped the food wouldn't take as long as it did last time, especially after waiting so long for our reserved table. However, after ordering drinks and food, we waited over an hour and a half for our meals. At that point, it was already 8:30 PM, and we asked if there was any bread available since we hadn't expected to still be without dinner. The waitress informed us they had cornbread for $0.75 each, which felt quite ridiculous after everything else. To make matters worse, the waitress came back to inform us that one of the meals we ordered was unavailable after we had already waited so long. It was baffling that this wasn’t addressed beforehand! Another concerning sign was that everyone around us was still waiting for their food as well, with some visibly frustrated customers even getting up to leave. Our meals finally arrived around 8:50 PM. I had ordered a salad with chicken, and the waitress mentioned it was still being prepared—despite it being just a salad. Twelve minutes later, after the rest of our party had already started eating, my salad finally arrived. What shocked me most was the complete lack of apologies or concern regarding our poor experience. Simple gestures like apologies, good customer service, or even offering bread or appetizers could have made a big difference, but that didn’t happen here. I strongly advise against dining here unless you enjoy poor treatment and waiting over two hours for mediocre food. I did hear from some at the table that the mac and cheese was good, but judging by the other reviews, it seems this was just another typical night for them—where the customer is always wrong!"

Full menu - 29 options

All prices are estimates on menu.

Dessert

Entrées

Beef Dishes

Chicken

Side Dishes

Chicken Wings

Burger

Salads

Mexican-American Food

Seafood

Fried Potatoes

Steaks

Meat And Poultry

Sweets & Desserts

Fish / Seafood Dishes

Al Forno*

Main Courses

Desserts

American Food

Chicken Dishes

Snacks And Sides

Sandwiches

J J

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Address

Show Map

Reviews

Cynthia
Cynthia

The food here is the best for miles, and the atmosphere is amazing. The staff is friendly and extremely accommodating!


Angela
Angela

The food is always amazing, the service is top-notch, and the ambiance is perfect. It's definitely one of my favorite local dining spots.


Megan
Megan

The barbecue at this restaurant is incredible, featuring both Northern and Southern styles, and the portion sizes are very generous. The shrimp and cheesy grits are also fantastic! View menu


J
J

Absolutely worth a special visit! It's not as pricey as this app indicates. You can have wonderful dinners for under $12. Don't miss out on the gumbo—it's a must-try! The sweet potato pie is also exceptional.


David
David

I would give this place zero stars if I could. I made a reservation a week in advance and drove nearly an hour from Greenville. We arrived 15 minutes early as requested, only to be informed that it would take 45 minutes to get a table and that the kitchen was running an hour behind on orders. This is absurd—what's the point of having a reservation if it just wastes my family's time? If you’re seeking terrible customer service, this might be the spot for you. It's a complete joke!


Fireandrainobx
Fireandrainobx

EXCELLENT! I've been to Rocky Mount several times in the past few years, but I only recently found this hidden gem. Until now, we had been limited to the usual chain restaurants for dinner, which are fine, but we prefer to discover good local places, and this one has certainly made our list. We took the family there before boarding the Amtrak to Florida, and to say the food was GREAT would be an understatement. Everything we tasted was outstanding! We will definitely be returning. View menu


Jane
Jane

Around 9 PM, the waitress told us that our food would be ready soon. However, I chose not to have my meal served due to the long wait. I had previously enjoyed the food at this restaurant during an earlier visit to Rocky Mount, so I was quite disappointed. I understand that weekends can be busy, but I didn't expect such a lengthy wait on a Wednesday night. Unfortunately, I can't recommend this restaurant to my family or friends. Additionally, when we expressed our concerns, the waitress attempted to bring the owner to our table, but she declined to come.


Wesleynora
Wesleynora

I went out to dinner with a friend, excited for some delicious food and engaging conversation. However, when it was time to place our orders, I was disappointed to learn from our friendly waitress that they were completely out of steak, which I had been looking forward to. My friend was also hoping for steak, so we were both let down. I decided to order a chicken breast instead, but it turned out that only half a chicken was available, and since I'm not fond of dark meat, that wasn’t an option for me either. In the end, I chose the crab cakes, but unfortunately, they were rather bland. On a brighter note, the mac and cheese was fantastic! The next day at work, my colleagues were surprised wh...


Hart
Hart

Once seated, we hoped the food wouldn't take as long as it did last time, especially after waiting so long for our reserved table. However, after ordering drinks and food, we waited over an hour and a half for our meals. At that point, it was already 8:30 PM, and we asked if there was any bread available since we hadn't expected to still be without dinner. The waitress informed us they had cornbread for $0.75 each, which felt quite ridiculous after everything else. To make matters worse, the waitress came back to inform us that one of the meals we ordered was unavailable after we had already waited so long. It was baffling that this wasn’t addressed beforehand! Another concerning sign was t... View menu

Rocky Mount

Rocky Mount

Rocky Mount, known for classic Southern cuisine, offers dishes like fried chicken, BBQ, and grits, reflecting its rich cultural heritage and warm hospitality in Eastern North Carolina.

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious." View menu
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Barbecue Savor the smoky, juicy flavors of our barbecue delights. From tender ribs to succulent pulled pork, each dish is grilled to perfection with our signature sauces, offering a true taste of barbecue heaven.

Amenities

  • Wifi
  • Takeout
  • menu
  • Television
  • menu
  • Parking Area

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