18th Over Austin - Menu

Average experience, the hotel was a bit dark and uninteresting. Other hotels are nicer, cheaper, and offer free breakfast. I would not stay here again. I would choose Hyatt house over this one since it’s has all the above mentioned.

This was some of the best car service I have experienced there were very kind and respectful helpers I believe one of the names were Keilin but it was very easy and loved my stay there this will definitely be a place I recommend to others

The best service I have ever received at a Hilton Family hotel and I have been a Hilton Honors member since 1998. Every function provided genuine over the top service. The Front desk, the Bar, the Restaurant, the Valet everyone. Food was outstanding. I wish I could live there. View menu

I spent one night at the Hilton Garden Inn following a business conference in Austin. The staff was very friendly . The room was good, however the decor and location was lacking. I didn’t feel particularly comfortable walking around the area to and from Sixth Street. The price was reasonable.

Malik provided excellent valet service. The beds were very comfortable, and the overall service was exceptional. The pool, although small, was enjoyable and had a pleasant temperature. From start to finish, the service was outstanding. The hotel was conveniently located within walking distance of the nightlife we came to enjoy.

The restaurant is conveniently located within walking distance of 6th Street, and the staff was incredibly helpful. We encountered Alexander at the front desk, and he truly went above and beyond to make our vacation memorable. We were in Austin celebrating my girlfriend’s 25th birthday, and after some of our plans fell through, we were feeling quite stressed. Alexander provided us with excellent recommendations for the area, assisted us with anything we needed, and always made us feel at home whenever we passed by. I’m so glad we met such a genuine person. He deserves a promotion; he’s exactly the kind of leader you want in the hospitality industry. View menu

When he answers the phone, he simply says, "Hilton Garden Inn," in a monotone voice with no warmth whatsoever. He doesn’t thank callers, offer his name, or even say hello. It's embarrassing to have spent my money to be treated this way. He comes off as condescending and sarcastic, often interrupting questions and repeatedly asking, "How may I help you," without actually providing any assistance. I sincerely hope this individual is not in a leadership position, as it appears that Hilton's standards have slipped if customers are being treated so poorly. Additionally, the front desk staff and valet seemed uninformed and untrained, lacking the knowledge needed to answer even basic questions. Th...

When I booked my location I wasn't expecting to literally be downtown where walking around in the evening, by yourself, is not really encouraged. In any event, I drove safely to where I needed to be. However, enjoying the vibe of the city might have been nice but the area was not really I would safe and sound... maybe for some locals but I was discouraged from walking at night. Parking is a but steep but a reasonable discount for Diamond members. But only valet is available. Hotel felt safe due to their locked premises and elevator security. Although forget your key and you're up a creek. Rooms were nice, clean and fresh. Restaurant on top floor was really good. Great street tacos and drinks...

I'll never stay at this hotel again. It doesn't deserve to have a Hilton Garden Inn flag on it. Lots of noise both nights from 6th Street. The only parking available is valet at $56.29/night which far exceeds charges at other Austin hotels. To order my car brought down using the QR code they wanted a $7 tip when I'd already generously tipped each time I called for the car. Waited 10-12 minutes and asked the man at the valet counter where my car was. Trevon said didn't have my request. He took my ticket number and said it would be another 15 minutes and was rather dismissive and rude when I pointed out that I'd already waited for about 15 minutes. Twice another attendant pointed out to him th... View menu