Phone: +13463303446,+17137779311
Address: 1121 Walker StTX 77002, Houston, United States
City: Houston
Menu Dishes: 35
Reviews: 675
Website: http://www.zon23rooftop.com/
"When we arrived on Friday evening, we expected a full house. There was one person at the bar and two or three other tables with diners. There was no hostess, no bartender, and no wait staff visible. We could hear laughing and conversation in the hallway behind the bar. We waited almost 10 minutes before we even saw an employee. Another group of about 8 came in and sat at the bar. When the bartender came out she apologized to them and took their orders... didnt even acknowledge us standing at the front desk. Another 2 or 3 minutes went by and a waitress (being shadowed by a trainee) came out to check on the tables. After the rounds she made eye contact with us but did not check on us and headed straight back to the hallway. I was shocked at the poor quality of service and considered leaving. After a short discussion with my wife, we decided to stay. I got the bartenders attention and asked about being seated to dine in. I was told just to sit anywhere. We saw how the service had been so chose to sit nearest the hallway so we could, hopefully, get some attention. We sat and the waitress and trainee brought menu and water. We were given about 5 min to decide on menu items. Our order was taken. The appetizer was brought out in about 10 min (which in my mind was a little long especially given the amount of diners) and out came our meals probably 5 minutes later. The timing was poor. We ended up taking most of the appetizer home. We were checked on once through dinner and then we had to flag someone down (still conversating in the hallway) for the check. The manager came out as we were getting up to leave and asked if we had good food and service. We politely nodded and left. The food was good, not great. The resturant was quiet clean. The service was extremely poor. I think they are more accustomed to catering to hotel customers who want room service or a drink at the bar. We like to try new and fun places for dinner... this will probably not be on our return list."
All prices are estimates on menu.
Houston, USA, is a vibrant city known for its diverse culture and cuisine, featuring Tex-Mex, barbecue, and seafood. The city's culinary scene reflects its rich blend of Southern and international influences.