"The owner of the restaurant is incredibly kind and the food is delicious, which is why I am still giving it 4 stars. I do wish there were more staff, as the current ones don't seem to be the original employees of the restaurant and could use some improvement in their customer service skills, especially the young men. During my recent visit to pick up an order, I noticed that while I waited, only one woman behind the counter was actively working while two young men seemed to be just standing around. One of them was sitting and playing on his phone, while the other appeared to be lost. The woman was very pleasant and did her job efficiently. The owner, as always, came out with our food with a smile, handed the bags to the hardworking woman, and we left. This is not the first time I have experienced this lack of engagement from the younger staff members. I wish I could have given my tip directly to the woman who was actually doing the work."