Phone: +13195248033
Address: 3010 Main St, Keokuk, IA 52632, United States
City: Keokuk
Menu Dishes: 35
Reviews: 21
Website: https://www.kfc.com
"I had the worst service ever! The new staff member took my order incorrectly and tried to overcharge me for it. They also attempted to keep my $12 change, which led me to ask for assistance. Eventually, someone else came over, and they had to call the manager, who still shorted me by 67 cents. I was then asked to pull into a parking spot to wait for my food. After a 20-minute wait, I finally received my order. During that time, another employee approached each of the five cars waiting and asked us what we had ordered. What was going on? It was clear they don't understand the concepts of speed or customer service, and they seemed to struggle with basic courtesy and counting. My food was lukewarm, the fries were cold, and there was no ice in my drink. I heard apologies from two of the five employees, which were more like "my bad" than genuine concern. I will not be returning!"
All prices are estimates on menu.