Phone: +12034563973
Address: 69 Pembroke Rd, 06811, Danbury, US, United States
City: Danbury
Menu Dishes: 35
Reviews: 465
Website: http://www.reinosteria.com/
"We placed our drink and appetizer orders, but both took longer than expected to arrive. By the time we received our first starters, we were left with warm drinks that we were struggling to finish. While the staff cleared our starter plates, our waitress seemed to disappear. We waited an excessive amount of time for her, and she appeared unconcerned about the delay. Eventually, we had to grab her attention to ask for a second round of drinks. Unfortunately, that took quite a while too; the bartender ended up bringing our drinks to the table himself. To make matters worse, a loud man at the table next to us started shouting. He seemed intoxicated, and while we didn't care who he was, it was annoying to have someone yelling for attention. It looked like he might have been a regular there. My girlfriend found his tone particularly bothersome, and it seemed that he was either the owner or the manager due to his behavior. In summary, while the food was excellent, the service needs serious improvement. The quality of service should match the quality of the food, and given the restaurant's atmosphere, both should be on par. With better management, this place could reach its full potential. Overall, on a scale from one to ten, I would give it a six."
All prices are estimates on menu.