Truett's Chick-fil-a

264 Shorter Ave NW, 30165, Rome, United States

🛍 Cafés, Asiatic, American, Vegetarian

4.3 💬 10769 Reviews
Truett's Chick-fil-a

Phone: +17062329233

Address: 264 Shorter Ave NW, 30165, Rome, United States

City: Rome

Menu Dishes: 35

Reviews: 10769

Website: https://www.chick-fil-a.com/locations/ga/truetts-chick-fil-a-rome

"My grandmother went to this location today, 2/10/25 to get food for my younger cousin. She had to wait at least 20+ minutes on her order to be brought to the vehicle. When it was brought it, a manager approached her and told her that the employee rang her meal up incorrectly and that because that happen, when she comes back she would have to pay extra.... I don't believe this should be on the customer, instead it should be a coachable moment for the employee who took her order. She is 74 years old and I'm sorry, but that was just absolutely uncalled for, especially with this being a company that uses Christian based beliefs for their ego. Personally, we will never come back to this location again if this is how management is going to treat paying customers. Honestly, if he truly had an issue with what transpired, he should have completely refunded the initial order and then put it back into the system correctly. However, that was not the case and I really wish I had the name of the manager whom she had this interaction with because I would 100% report him to his superior. Completely unprofessional and I think this manager needs to be retrained and be forced to take a class on hospitality."

Full menu - 35 options

All prices are estimates on menu.

Salads

Chicken

Sandwiches

Meals

Dessert

Entrées

Side Dishes

Desserts

Bread

Salad

Sweets & Desserts

Potatoes

Vegetarian

Sides

Beef Dishes

Main Courses

Catering

Kid's Meals

Soups

Popular Dishes

Starters

Frances Frances

Everyone was absolutely wonderful . The associates and the manager were great.

Address

Show Map

Reviews

terry
terry

Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5


Tim
Tim

Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5


CH
CH

I love this CFA! They are attentive and the atmosphere is welcoming. Food: 5 Service: 5 Atmosphere: 5 View menu


Xeros
Xeros

My chicken sandwich was awful and on top of it the drive thru staff was so rude to me Food: 1 Service: 1 Atmosphere: 1


slade
slade

Slowest CFA I've ever had the pleasure of visiting Service: Takeaway Meal type: Breakfast Food: 5 Service: 2 Atmosphere: 5


Jay
Jay

Fun and different take on their fast food restaurant. Table service, full breakfast, dinner options, more desserts Food: 5 Service: 5 Atmosphere: 5 View menu


John
John

Quick simple , employees made sure to handle our order swiftly making sure we got what we ordered in a timely manner. Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5


Mick
Mick

Place is filthy. Dead bugs and an inch of dirt on the window sills. Sat in the restaurant section for 15 minutes, never talked to a waitress. Moved over to the self serve. Got my wife’s drink wrong and then had to wait ten minutes for a refill. Food was chick fil a. It was awesome. The service and management are both terrible. Service: Dine in Meal type: Lunch


Cody
Cody

My grandmother went to this location today, 2/10/25 to get food for my younger cousin. She had to wait at least 20+ minutes on her order to be brought to the vehicle. When it was brought it, a manager approached her and told her that the employee rang her meal up incorrectly and that because that happen, when she comes back she would have to pay extra.... I don't believe this should be on the customer, instead it should be a coachable moment for the employee who took her order. She is 74 years old and I'm sorry, but that was just absolutely uncalled for, especially with this being a company that uses Christian based beliefs for their ego. Personally, we will never come back to this location... View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Asiatic
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Wifi
  • Takeout
  • menu
  • Seating
  • menu
  • Delivery

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