Phone: +17247754800
Address: 116 Wagner Road Monaca, PA 15061, United States
City: Monaca
Menu Dishes: 35
Reviews: 8453
Website: https://www.texasroadhouse.com/locations/pennsylvania/beaver?utm_source=listing&utm_medium=search
"Went in with a party of five and the service was abysmal. No bread was served to our table. I ordered a standard margarita, but was served some strange pink margarita. I drank it anyway, but what transpired afterwards makes me realize I should have brought it to their attention. When our entrees arrived I was served a ribeye instead of the prime rib I had ordered. I informed the server of the error and after five minutes they brought the ribeye back to my table to inform me that they were out of prime rib. The server seemed genuinely offended that I would dare to order something else instead of just eating the steak they had prepared in error. The manager came over for 10-15 seconds to show their face, but by the time the rest of my party had finished their meals I was told my entree would “be here in a few minutes”. Finally, I let the server know that I was no longer interested in my entree since my party had already finished with dinner. When the check arrived, no item of any kind (drink, appetizer, entree) was comped by the staff on the ticket. Do yourself a favor and eat at a locally owned business that actually concerns itself with customer service."
All prices are estimates on menu.