Phone: +14194748620
Address: 4315 Talmadge Rd Toledo, OH 43623, United States
City: Toledo
Menu Dishes: 35
Reviews: 9735
Website: http://www.jalexanders.com/
"My family has been coming to this restaurant for more than 15 years, have celebrated many birthdays and special occasions here, I even worked here as a server, so it’s really disappointing for me to have to write this review. I came here recently after visiting family in town and have to admit both the service and food quality have absolutely plummeted. On the food Shrinkflation is real here, especially after having eaten here for years. Food servings have almost been halved a salad or pasta dish that took up almost the entire plate now covers about half. I could’ve gotten over this if the rattlesnake pasta had actually been edible and if the server had cared at all. We didn’t even complain the server came by and asked how the food was a few minutes after it was served. The noodles were completely over cooked and there was so much salt neither of us could eat more than 2 bites. Not to mention my prime rib steak was rubbery and dry, even though it was ordered medium rare. When we mentioned it was “.just okay,” the server literally said “Okay!” and smiled and walked away. Having worked here before, I know this is a completely unacceptable response. We were not looking to get comped anything we literally just wanted edible food. The server did not care to check on us again for the rest of service until he brought us the check, obviously intentional since he knew we weren’t happy with the food. We won’t be coming here anymore unfortunately after more than 100 visits over a decade. It’s not even that expensive, but I wouldn’t spend my money or time here after the quality of food and service we received. I hope Cooper’s Hawk across the street will start appreciating my family’s business for the next decade."
All prices are estimates on menu.